Program Manager III
World Fuel Services
SAN JOSE, COSTA RICA
hace 5 días

At World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000- strong professional team.

Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.

Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

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Senior Program Manager

This position is responsible for planning, leading, organizing, and motivating agile project teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users.

The role may be responsible for managing several concurrent high visibility projects using agile methods in a fast-paced environment that may cross multiple business divisions.

Job Duties & Responsibilities :

  • Project Planning and Management Define project scope and schedule while focusing on regular and timely delivery of value;
  • organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues;
  • correct deviations from plans; and perform delivery planning for assigned projects

  • Team Management Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work;
  • leveraging organizational resources to improve capacity for project work; and mentoring and developing team members

  • Product Owner Support Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
  • Process Management and Improvement Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
  • Team building promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
  • Requirements & Qualifications :

  • Solid understanding of software development life cycle models as well as expert knowledge of Agile, Continuous Delivery and Continuous Integration.
  • A proven track record of successfully implementing software or web development projects using Agile methodologies including 5+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams.
  • Prior experience with SCRUM / Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM, or equivalent preferred.
  • Experience overseeing multi-function project teams with at least 10-15 team members including Developers, Business Analysts, and QA Personnel.
  • Balanced business / technical background : Sufficient level of technical background to provide highly credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues.
  • Ability to provide leadership to business analysts and collaborate with customers and develop strategies and solutions of high business value.

    Skills Required :

  • Strong interpersonal skills including mentoring, coaching, collaborating, and team building
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands
  • Strong knowledge and understanding of business needs with the ability to establish / maintain high level of customer trust and confidence
  • Proven ability to lead Agile software development projects and ensure objectives, goals, and commitments are met
  • Solid understanding of and demonstrated experience in using appropriate tools : Agile Project Management tools such as Jira, Trello or equivalentMicrosoft Project, Visio, and all Office Tools
  • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
  • Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view
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