North America HPE Pointnext Presales Solution Architect
Hewlett Packard Enterprise
Heredia, Heredia
hace 2 días

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Our new innovative IT services organization is HPE PointNext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.

Job Description

Responsible for effectively applying technical knowledge to a sales situation and crafting solutions for customers with a focus on Pointnext Operational Solutions.

Establish and maintain a professional working relationship at multiple levels both internally and with the customer by developing a core understanding of the customer’s unique business needs and competitive challenges.

Tailor solutions to meet the needs of the client, and interface with both internal and external industry experts to anticipate customer needs and facilitate solution and development.

Revise solution designs as required to address client concerns and emergent opportunities / challenges. Collaborate with others in advancing client selection or internal acceptance of proposed solutions.

Collaborate with others to address and resolve challenges posed in design to successful implementation. Respond to RFPs / RFIs to advance sales for HPE.

Identify and leverage opportunities for solution standardization around HPE's core technologies and architectures, and promote these throughout the organization.

Creation of the financial models for the solutions designed, reflecting cost of service and customer pricing. Responsible for meeting or exceeding revenue, customer satisfaction, and market share goals for assigned account(s).

Must be able to multi-task and work many different types of solution opportunities concurrently.

HPE's Pointnext : exceptional people supporting business technology in action. PN is made of talented professionals who bring the technical insight, process excellence and resource flexibility to help customers optimize their technology operations and drive business outcomes, from desktop to datacenter.

In PN we know relationships and people matter our services provide margin, stickiness , customer satisfaction & loyalty.

Key Responsibilities

  • Gather the data and client requirements needed to understand the scope of the solution. This may be an RFP, RFI, equipment list, desired Service Levels, site list, or other client provided documents
  • Leverage the expertise of Subject Matter Experts (SME’s) within HPE, to understand how the services will be delivered and the level of effort needed to perform the defined services.
  • Create and present winning HPE PN oriented solutions focusing on the Technology Services Portfolio
  • Protect HPE's profitability or margin within the context of solution designs
  • Build the financial model to account for all resources and costs associated with delivering and managing a specific solution.
  • Coordinate and synthesize specialists' input to advance internal and client acceptance of proposed design
  • Support effective / efficient implementation of proposed solution through active orientation of delivery personnel
  • Contribute as a team member to an operational, integration or application architecture, requirements, design, implementation, or on-going operations deliverables
  • Tailor HPE product and service offerings to architect solutions to meet customer needs
  • Maintain close communications with Sales and Delivery
  • Qualifications

  • Bachelor’s Degree in Computer Science, Business Administration or related fields or equivalent experience
  • Strong sales & negotiation skills, ability to present proposals persuasively
  • Experience leading and working with virtual teams and in customer facing roles
  • An expert user of MS applications, such as Excel, Word, and PowerPoint to assemble, manipulate, and format data
  • An exceptional oral and written communicator in English and Spanish. Ability to write Statements of Work for small to medium size solutions in English
  • Able to function effectively in a dynamic, fast-paced environment with a variety of individuals and perspectives
  • Requires business acumen and a deep understanding of the PN organization and our portfolio offerings
  • Ability to understand the customer's business problem, need, or opportunity and to design a solution that appropriately addresses the business problem.
  • Ability to create the design, development, deployment, and technical quality of small to medium IT-based solutions (typically within one technology or specialty area).
  • Expected to work independently and effectively prioritizing and utilizing excellent time management skills
  • 1059543

    HPE is an equal opportunity employer / Female / Minority / Individual with Disabilities / Protected Veteran Status

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