Quality Assurance Representative
Client Services, Inc.
Heredia, CRI
hace 2 días

Responsibilities :

  • Navigate and knowledge of CUBS system
  • Monitor heavy volume of calls and complete evaluations daily
  • View ACH authorizations and compliance reports and address any issues
  • Report on non-compliant calls that violate collection standards and regulations.
  • Use a computer and phone for long periods of time
  • Adhere to company attendance requirements and work assigned schedule
  • Adhere to client, company and regulatory requirements and policies.
  • Qualifications :

  • Experience working knowledge of Excel.
  • Ability to work in a fast-paced work environment and be able to meet strict deadlines.
  • Must have concern for order, quality and accuracy, have the ability to prioritize, be detail oriented, teamwork and cooperation, and flexible.
  • Must communicate effectively with superiors, colleagues, and outside individuals and sources.
  • Client Services, Inc. -CR https : / / clientservicescr.aaimtrack.com

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