Procurement Transactional Team Lead, LAPTC
Pfizer Canada Inc.
Torre Lexus, Escazu , CRI
hace 4 días

This position is a leadership role within the Latin America Procurement Transaction Center (LAPTC). The role reports into the overall LAPTC Lead and works closely with Business Process & Operations’ appropriate Global Business Process Owners.

Through Subject Matter Expertise & management, the Team Leader role is accountable for either Purchase Order review & approval, Vendor Master Data and / or Issue Resolution / Customer Service performed within the LAPTC, including management of :

  • performance of daily service delivery activities
  • achievement of targets & other business commitments
  • resource & workload planning activities
  • P2P community support
  • audits & other compliance related activities support
  • continuous improvement activities
  • As part of Global Procurement’s Business Process & Operations team, the Procurement Transaction Centers (PTC) are a global network providing procurement P2P shared services in support of Pfizer’s overall P2P Processes.

    Within the BP&O network, this role is a key point of contact for stakeholders in the P2P community working in the region.

    The person holding this position must understand how the PTCs work with other aspects of Global Procurement. The role requires balanced people skills that allow the individual to engage colleagues in all P2P roles including End-

    Users (Business), Global Financial Services (GFS), Business Technology (BT), BP&O Regional Teams, and Global Procurement Regional Sourcing teams to help achieve Pfizer’s objectives.

    This role may be called on to act in behalf of the LAPTC lead in his / her absence.


    Manage & lead People well :

  • Manage, coach & motivate team to achieve or exceed objectives
  • Use appropriate processes & tools in support of all activities
  • Maintain a high professional & ethical standards to ensure the objectivity of the overall procurement process
  • Manage the operations efficiently & effectively :

  • Ensure operations are compliant to applicable policies, procedures & guidelines
  • Ensure operations run well
  • Manage operations to understand performance & identify improvement opportunities
  • Demonstrate operational results through metrics & other reporting activities
  • Understand & manage new requirements, services, capabilities and / or tools to be deployed
  • Manage compliance to policies, procedures & processes :

  • Remain up to date on applicable policies, procedures & guidelines
  • Maintain relationships with key compliance resources & groups
  • Proactively identify areas of concern and work with appropriate parties to understand & improve
  • Support the broader P2P community as required :

  • Act as a Subject Matter Expert in the region
  • Ensure appropriate reporting & analysis
  • Engage stakeholders & internal customers to improve service delivery
  • Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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