Would working with cutting-edge security products excite you?
Are you passionate about building relationships and ensuring customer success?
Join our prestigious Professional Services team
Our Team is the trusted support services partner keeping our customers online businesses up and running. We utilize tools, process and knowledge to diagnose and resolve product, platform, and customer issues.
We deliver managed services to proactively maintain quality and protect our customers online presence.
Shape value for our customers
As a Practice Manager, you will ensure the quality of security service delivery to our customers. Use your mentoring and coaching skills to improve the operational effectiveness of your team while guiding strategic objectives.
Partner with teams across the business to boost customer retention and growth.
As a Security Practice Manager, you will be responsible for :
Do what you love
To be successful in this role you will :
Work in a way that works for you
We recognize that the way in which people want to work and deliver at their best can vary for each person.
This is a flexible role and may be performed at your home and / or the local Akamai office (in the country advertised). We are happy to discuss working options in this role and encourage you to speak with your recruiter in more detail when you apply.
Working with us
At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference.
Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future.
We provide benefits surrounding all aspects of your life :
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.