Business System Analysis
NTT DATA Services
Heredia, H, CR
hace 3 horas

General Duties and Tasks

  • Apply methodologies, resources and tools that facilitate the understanding and standardization of processes and offer effective solutions within an automation group
  • Identify requirements in the design of technological tools to provide automation services oriented to the development and maintenance of IT infrastructure at the organizational level
  • Management and processing of statistical information that allow defining key performance indicators for solutions and services implemented by the department
  • Participate in decision-making for risk assessment and quality standards in global organizational environments
  • Collaborate in the preparation of proposals and knowledge transfer tools in dynamic environments.
  • Must have Skills :

  • 2+ years of experience in areas related to the development of processes in technology environments
  • Training in similar areas industrial engineering, design or computer science with an emphasis on UX
  • Nice to have, but not required :

  • Previous work experience in technological infrastructure administration areas such as servers, storage, or networks
  • Demonstrable applied knowledge in any of the following areas : Agile, ITIL, Lean, Design Thinking, Six Sigma, and Knowledge Management
  • Education Requirements

  • Bachelor's degree or equivalent work experience
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