Why customer service at Stryker?
Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers?
As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need.
Stryker is also consistently listed as a Best Place to Work’ and offers great benefits and perks like tuition reimbursement and a wellbeing program! (*Benefits vary by country)
Who we Want :
POSITION SUMMARY :
TheBluePrintand Prophecy platforms allow a surgeon to use 3D reconstructions made from a patient’s CT scan imagery to plan and order patient specific items that assist in the operating room for complex cases.
These are provided under the prescription of the overseeing physician in accordance with all applicable laws and regulations for single patient use.
This position would require coordinating the processing and delivery of these patient specific items with our manufacturing and sales teams in the US.
With quick turnaround times between items being ordered and the surgery date, this coordination requires handling multiple tasks simultaneously with high attention to detail.
This position will also provide technical support and account assistance for the application aspects of the platforms to our user base which includes, but is not limited to, surgeons, OR staff, clinical staff, distributors, and the sales force.
What you will do :
KEY AREAS OF RESPONSIBILITY :
Technical Responsibilities :
Business Responsibilities :
General Responsibilities :
What you need :
PREFERRED QUALIFICATIONS : (strongly desired) :
Additional desired role-specific certifications may be added as deemed necessary by the local hiring manager.
MINIMUM QUALIFICATIONS : What you will need (must have) :
Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.
We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting