Compliance Process Expert | Reporting
San Jose , H, CR
hace 6 días


Compliance Operations (C-OPS) is responsible for conducting operational and transactional tasks for the programs within the S3C Organization (Safety, Sustainability, Security and Compliance) which include Restricted Products, Dangerous Goods, Global Trade, Product Safety, among others.

SJO’s main scope is overseeing the LATAM region, which at the moment includes the Mexico and Brazil marketplaces. Given the nature of our tasks, we strive to deliver the highest quality in our actions since this allows us to achieve safety and regulatory compliance for both our customers and Amazon.

This moves us always look for ways to improve our processes, seek to understand how we can have better communication with our customers and stakeholders, and work together to achieve our goals.


  • Work closely with business managers and stakeholders to understand business issues and recommend solutions to ensure business questions are properly answered.
  • Understand trends related to Amazon business and recommend strategies to stakeholders to help drive business growth. Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines.
  • Respond with urgency to high priority requests from senior business leaders.

  • Identify, develop,, and execute analysis to uncover areas of opportunity and present written business recommendations that will help shape the direction of the business.
  • Own the design, development, and maintenance of ongoing metrics, reports, analysis, dashboards, etc. to drive key business decisions.
  • Ensure data accuracy by validating data for new and existing tools. Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use.

  • The selected candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices.
  • Demonstrated written and oral communication skills.
  • Attention to detail and capability to work on multiple projects in parallel.
  • This is not a virtual position. Due to the current situation caused by COVID-19, if selected for this role, all necessary equipment will be sent for you to work from home.

    However, once our company provides clearance, you will be required to continue working from our SJO16 building, located in the America Free Zone (AFZ), Cariari, Heredia.

    Amazon is committed to a diverse and inclusive workplace.

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