HRIS Analyst II
Confluent Medical Technologies
Alajuela, Costa Rica, CR
hace 8 horas


Enhancing the service culture is one of the most important goals of Human Resources at Confluent. The HRIS Analyst significantly helps in the delivery of quality service to the organization and helps support human resources tools for employees and managers.

The position’s primary focus is to maintain and enhance the human resource information systems (HRIS) and provide necessary data to customers within Confluent.

This technical partner role determines system requirements with HR SMEs to ensure system functionality and data integrity.

The HRIS analyst supports the implementation of system enhancements, upgrades, and patches, and manages related testing.

This position is also responsible for ad hoc reporting, metrics generation, and process flow documentation.


System Maintenance : Assist in the review, testing and implementation of human resource management system upgrades or patches.

Collaborate with functional and technical staff to coordinate application of upgrade or fix. Prepare and maintain human resource cycle set up (e.

g., compensation system, performance appraisal system, open enrollment, etc.). Document processes and results.

  • Production Support : Provide support for all HR system tools, including preparing systems for program cycles, researching and resolving issues, unexpected results or process flaws;
  • performing scheduled activities; recommending solutions or alternate methods to meet requirements.

    Projects / Process Improvement : Recommend process / customer service improvements, innovative solutions, policy changes and / or major variations from established processes.

    Serve as a key liaison with system vendors and other internal stakeholders (e.g. payroll). Manage HRIS projects.

    Reports / Queries : Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing internal customer needs.

    Help maintain data integrity in systems by running queries and analyzing data.

    Training : Develop user procedures, guidelines and documentation. Train internal customers (managers and employees) on new processes / functionality.

    Train new system users.

    Individual Development : Maintain awareness of current trends in HR management system with a focus on product and service development, delivery and support, and applying key technologies.

    Participate in user group meetings / conferences.


  • Bachelor's degree in computer science or related field or equivalent work experience.
  • Three to five years of HRIS or HR data management.
  • Systems implementation / maintenance experience preferably with ADP - WorkforceNow
  • Proven ability to work as an individual contributor and with a team.
  • Good writing and verbal communication skills are required.
  • Business acumen with a sense of urgency and attention to detail.

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand;
  • walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

    Position Type / Expected Hours of Work

    This is a full-time position. Days and hours of work Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m. Occasional evening and weekend work may be required as job duties demand.

    This job description provides a summary of the primary components of this job and does not provide an expressed or implied contract for employment.

    Management may, in its sole discretion, assign or reassign duties and responsibilities to this job at any time.

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