Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Apply your expertise in data science to drive the next stage of growth at Adobe. The Customer Insight team uses the power to data to deeply understand customers, advise strategy, measure progress toward goals and uncover new opportunities.
This role will drive demand creation, nurture, and free engagement optimization for Adobe’s consumer subscription business.
The ideal candidate will have extensive knowledge of digital marketing practices across customer segments, have deep technical skills, a passion for delivering compelling customer experience, relentless curiosity, and a desire to grow a team of Data Scientists.
What you'll Do
Use big data to understand customers, find opportunities to further elevate Adobe’s product experience, and build compelling data stories that drive action
Partner with internal teams on data-informed hypothesis that will drive experiment design and readouts focused on causal relationships between product engagement and long-term customer value
Own and drive critical metrics focused on demand creation, nurture, free usage engagement and conversion
Partner with various product, marketing and engagement teams on measurement strategy and data requirement. Deliver insights on product and customer with a focus on opportunities for enhanced customer experiences.
Improve our existing growth model to help the team forecast the business impact of multi-channel experiments
Manage and mentor a small team of highly motivated and technical Data Scientists
What you need to succeed
A Master’s degree in computer science, statistics, physics, or a related field is helpful. Technical undergrad and equivalent experience in the field is required
8+ years of direct experience in marketing or business analytics in a data science role with 3+ years leading a team
Deep understanding of statistics and machine learning techniques and their real-world applications
Strong proficiency in querying, manipulating, and analyzing large data sets using SQL and Python
Strong business insight, superb communication, and relationship skills
Experience with Apache Hadoop and related technology stack
Experience with one or more data visualization tools such as Tableau or Power BI.
Good attention to detail and ability to stitch and QA multiple data sources.
Experience with multi-platform mobile, web service, freemium application a plus.