Project Manager
Lionbridge
San José Province, Costa Rica
hace 2 días

The Project Manager works with internal and external clients to manage the timely flow of all localization project actions from initiation to delivery, ensuring that projects meet quality, turn-

around time and budget expectations. Please see the PM Competency Grid for full details.

RESPONSIBILITIES

  • Scope and quote projects for identified clients.
  • Plan and monitor projects to meet deadline, quality and budget requirements.
  • Manage client relationships and serve as primary day-to-day contact for external clients.
  • Provide support and input to Sales and external clients, including education about the localization process, as required.
  • Set and manage client expectations.
  • Collaborate with production teams to create, implement and maintain appropriate client- or project-specific procedures, solutions, checklists and instructions.
  • Monitor and maintain project financials, including revenue recognition, revenue forecasting and billings.
  • Ensure the accuracy of financial project data, workflows, schedules and processes to maximize efficiency and profitability.
  • Collaborate with internal teams to initiate and implement procedural changes and customized workflows.
  • Resolve questions and issues in a timely and effective manner for clients and internal teams.
  • Organize and participate in client meetings (Quarterly Business Review Meetings, etc.).
  • REQUIREMENTS

  • 3+ years project management experience.
  • Fluency in spoken and written English.
  • Advanced knowledge of Microsoft Office and related tools, esp. MS Excel and Word would be a plus.
  • Ability to work under pressure in a deadline-driven environment.
  • Localization experience and / or foreign language skills a plus.
  • Strong customer service, negotiation and problem-solving skills.
  • Strong interpersonal and leadership skills.
  • Strong organizational skills.
  • Strong written and oral communication skills.
  • Strong critical thinking skills.
  • Strong innovative problem-solving skills.
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