Senior System Support Specialist
Heredia, Heredia, Costa Rica
hace 5 días

DHL is lookingto add a Senior System Support Specialist : Middleware Administrator to itsInfrastructure team in Heredia, Costa Rica.

Would you like work ina global multicultural organization? Infrastructure operations team is lookingfor an experienced Senior System Support Specialist who is specialized inMiddleware Administration.

You will beresponsible for the 2nd level support of all Middleware technologies (WeblogicApplication Server, WebSphere Application Server, WebSphere MQ, Tomcat, IIS,SFTP, Jboss, Apache and WebMethods) virtualization platform and infrastructureoperations that underpin the delivery of business solutions.

We are looking for a flexible,self-starter with a positive attitude that enjoys supporting and helping othersin a fast paced and team oriented environment.

Additional responsibilities and requirements include :


  • Follows,defines and manages enterprise level policies and procedures that ensure thesecurity, optimization and integrity of Middleware environments
  • Collaborateswith SAN, server, applications and operational staff in support of Middlewareobjectives
  • Provide2nd level support for incident and problem management support forInfrastructure Components and Services
  • Workwith vendors(IBM, Microsoft, Oracle) gathering best practices, infrastructureimprovements and resolution of issues
  • Drivecontinuous infrastructure optimization / automation from the technical side
  • Supportingbusiness critical applications running within the area of responsibility ofProduction Services in ITS globally
  • Maintainingand helping further development of appropriate cost models to reflect changesin technology and provide key input to the overall Charging Model
  • Assistwith execution of Release to Production activities, acting as Internal QualityGate
  • Participatein 24 / 7 on-call support.Core work hours are 10am - 7pm Monday -Friday Costa Rica (local time). A 1 hour lunch break is included.

  • BachelorDegree in Computer Science or Engineering
  • Threeto five or more (3-5+) years of Middleware Administration experience
  • Abilityto communicate verbally and written in English (required)
  • Stronggeneral knowledge of operating systems, storage and overall system design andmanagement
  • Abilityto effectively multi-task and work in a dynamic, fast-paced environment
  • Verystrong knowledge of OS Middleware Technologies (WebLogic, WebSphere MQ,WebSphere App Server, WebMethods)
  • Advancedskills in scripting languages (Poweshell, Unix Shell Scripting)
  • Knowledgeof Web technology Apache, IIS, Tomcat, Jboss and File transfer solutions FTPS and SFTP
  • Experiencearound Middleware software upgrades is necessary
  • Goodknowledge in Global security standards like ISO
  • AnyCertificate for OS is an advantage
  • Goodtime-management, organizational, multi-task and prioritization skills
  • GlobalService Now experience is a plus. Must have current cedula
  • DHLis an equal opportunity employer. We evaluate qualified applicantswithout regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, disability, veteran status, or any other protectedcharacteristic.

    The EEO is the Law poster is available here :

    If you feel that youpossess the skills required to join this elite organization, please feel freeto submit your resume and cover letter.

    Thank you for your consideration!

    Reportar esta oferta

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Formulario de postulación