This position effectively supports the complaint handling process and processes complaints in a uniform and timely manner.
This position will act as the single point of contact between internal and external customers, sales organization, healthcare providers, nurses, patients as well as regulatory bodies, such as US FDA, Canadian Health Canada, German BfArM, UK MHRA, French ANSM, concerning products issues, product information, patient requests and complaints.
The person in this role will :
S., European and International regulatory bodies
Under the direction of the Regulatory Compliance Manager, this position manages activities and procedures associated with complaint communication.
The person in this role will be accountable for setting own work direction and completing work tasks.
Education : Bachelors degree or equivalent experience required.
Experience : 2 or more years experience working in a regulatory compliance role in the medical device industry
Candidates requiring sponsorship now or in the future will not be considered