Business Analyst II- RPA
Experian
Heredia, Heredia, cr
hace 10 horas

The Business Analyst II will be expected to successfully :

  • Meet with the business / process SMEs and analyze the feasibility of the automation regarding business processes.
  • Record the As-Is process from each automation project and create the To-Be step by step for the development team.
  • Extract steps from process observations, recordings, build test cases, manage business exceptions, review applications accesses, design process maps.
  • Help on the qualification (e.g. feasibility and benefits) process of automation initiatives.
  • Guide the business through the automation life cycle and get required documentation sign-off.
  • Help keeping the metrics updated with the information gathered on each automation.
  • Has experience using Jira and Confluence.
  • Helps the Project Leaders / SME’s to build the PDD (Project Definition Document) and the required documentation.
  • Work close with the Agile Project Manager and Development team to update and maintain the metrics.
  • Ensure requirements extractions and become a point of contact for developers during the implementation of the solutions.
  • Ensures that the PROD and DEV environments have all accesses needed to start the coding and deployment of robots.
  • Raises tickets with the EITS COE where needed to help reduce the developer’s downtime.
  • Maintains a constant communication with the Developer’s and Program leaders.
  • Helps capture the requirements for the automation in the PDD.
  • Makes sure that the required documentation is in the corresponding folders.
  • Performs bi-annual audits checks around the Audit controls.
  • Schedules, attends, Leads and Manages the Concept and Qualification calls.
  • Provides SME knowledge around Smart Automation.
  • Qualifications

  • Bachelor’s degree in Engineering, Science, Business, IT, Industrial or Operations
  • Minimum 4 years of Business Analyst experience from eliciting business functional and technical requirements and building and executing on test plans
  • Proven ability to work with Agile development methodologies
  • Has Smart Automation (RPA, RDA, Chatbots, etc.) technical background.
  • Is a self-learner, will be able to study the topics related to the automation initiatives () being developed and learn so that contributions are valuable.
  • Experience with JIRA
  • Excellent oral and written communication skills in English and people-interaction skills
  • Demonstrated ability to manage and execute on multiple, critical projects simultaneously
  • Excellent problem-solving skills and attention to detail
  • Team Player
  • Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación