US CCB KYC Risk and Control Manager
Citigroup Inc
Costa Rica,
hace 4 días


The US CCB targets clients with revenues between $10M $3B and supports them with a wide range of financial solutions such as Term and Working Capital Financing, Cash Management, Foreign Exchange, Interest Rate Derivatives and Trade Services.

In addition, CCB provides specialty lending solutions including Loan Syndications Asset-Based Lending, Supply Chain Finance and Cross Border Lending.

The Business Support Unit (BSU) is an AML / KYC support / control function within the US CCB responsible for the preparation, development, due diligence and approval of KYC records and supporting appendices in partnership with Relationship Management and Compliance teams.

Job Purpose : US CCB responsibility for ensuring a strong operational controls framework is in place in the BSU. Create key operational control metrics.

Perform monitoring to ensure proper execution and adherence to KYC / AML policies and standards. Ensure timely execution of Corrective Action Plans (CAPs). Key Responsibilities :

  • Design, socialize and implement strong operations control discipline with specific actions and activities to be followed by the US CCB BSU team.
  • Periodically review and align the existing risk and control governance oversight, reporting standards, guidelines, and processes to ensure they remain in synchronization with changing business strategy and / or significantly heightened regulatory expectations.
  • Identify gaps in process against policy or control gaps and ensure the Corrective Action Plans (CAPs) are raised where appropriate.
  • Track progress against open CAPs to ensure completion within target deadlines, with particular tracking for remediation populations.
  • Monitor and track processes such as ICC / IPC, Temp Waivers, offline approvals etc. to ensure the processes are being followed and reported accurately.
  • Work in partnership with the US CCB In-Business Control team for risk mitigation of open issues, internal audit or compliance issues, CAP closure etc.
  • Establish key metrics and risk indicators to include monitoring of workable populations and determine remediation activities where appropriate, and make risk based decisions on next steps.
  • Develop working knowledge of all KYC / AML standards and policies.
  • This position is responsible for :

  • End to End (E2E) Regulatory AML KYC Compliance (OCC, FinCEN and others)
  • Coordination / status tracking of Compliance Assurance, Audits and Regulatory Exams
  • Accountable for coordinating and responding to regulatory and audit inquiries in collaboration with the relevant business, compliance and AML partners
  • Monitoring and reporting on Key Performance Indicators to reduce risks & provides full oversight of the controls implemented within the BSU.
  • Support and Analysis of KRIS to those areas that define these Monitoring methodologies.
  • Assistance in the preparation of Corrective Action Plans for identified exceptions
  • Monitoring of effectiveness of defined CAPS
  • Conducting and documenting all forms of risk assessments; including but not limited to MCA
  • Follow up and monitoring support for the fine tuning, standardization and refinement of the implementation
  • Ensure quality and effectiveness in execution of the quarterly testing
  • Consolidation and reporting of obtained test results
  • Ongoing review and monitoring to ensure identified controls were properly incorporated to the Citirisk MCA tool
  • Coordination support for the annual ARA facilitation sessions for the businesses in alignment to their existing MCA process.
  • Support on the creation of decks for the presentation to the BRCC
  • Overall Risk / Issue Management : identification, escalation, documentation, management, tracking, support on resolution and final validation of Issues and their respective Corrective Action Plans.
  • US CCB KYC local representative of In Business Controls and management of Records Management, Information Security and Continuity of Business.
  • Coordinate and partner with regional and global CCB KYC teams
  • Qualifications :

  • Bachelor’s degree
  • Experience in Audit, Compliance or large complex process areas requiring a strong controls a significant plus
  • Ability to influence and work with cross functional teams
  • Controls / regulatory / AML experience and knowledge
  • People Management and development experience
  • High degree of attention to detail
  • Ability to work well under pressure
  • Ability to quickly take on new tasks and complete it within deadline
  • Strong follow-up skills; demonstrated accountability for role and responsibilities
  • Able to handle highly sensitive and confidential data with utmost discretion.
  • Candidate must be a supportive team player who will eagerly dive into tasks as requested from across the department
  • Excellent written and verbal communication skills

    Skills Requirements :

  • Excellent communication skills, both verbal and written, and can communicate effectively to Senior Management. Also must be able to build and maintain effective business relationships across various functional teams.
  • Strong interpersonal skills, particularly with people from different geographies and cultures.
  • Ability to work with limited supervision.
  • Background in AML and possessing excellent analytical skills (quantitative and qualitative) and problem solving ability.
  • Must be able to work with multi-disciplinary teams from different regions to implement initiatives at regional and country level.
  • Must be able to sift through complexity and see issues clearly. Must have analytical inquisitiveness and problem solving ability;
  • an ability to ask insightful questions, break analytical challenges into workable components and draw meaningful conclusions.

  • Must be persuasive and capable of working in groups. Ability to collaborate with others to achieve objectives : leverage other people's skills and expertise
  • Experience in Commercial banking processes and experience with a broad range of Consumer and Corporate Banking Businesses is a plus
  • Experience in project management is a plus
  • Yes, 10 % of the Time

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