Platform Operations Sr. Manager - C13
Citigroup
Heredia, CR
hace 21 horas
source : DirectEmployers Association

The Platform Operations Support Sr. Manager is a management level position responsible for accomplishing results through the management of a Global Functions Technology team in Costa Rica in an effort to provide operations support services in coordination with other Technology Support, Operations and Finance teams.

The overall objective of this role is to ensure the seamless delivery of Finance platforms / applications operations support services in alignment with Citi operations support infrastructure and processes.

Responsibilities : + Manage professional teams and departments through delegation of tasks and responsibilities+ Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as maintain appropriate staffing requirements+ Monitor the team's quality and efficiency of end results and manage all training and development needs of assigned personnel+ Create and develop budget, policy formation and short-term resource planning+ Manage occasionally complex and varied issues with significant departmental impact+ Apply in-depth knowledge of how areas integrate within the sub function as well as coordinate and contribute to the goals of the entire function+ Provide evaluative judgment based on analysis of information in complicated and unique situations+ Ensure essential procedures are followed and contribute to the defining standards+ Has the ability to operate with a limited level of direct supervision.

  • Can exercise independence of judgement and autonomy.+ Acts as SME to senior stakeholders and / or other team members.+ Ability to manage teams.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Qualifications : + 6-10 years of experience with background in Financial Services Industry,+ Working knowledge of Systems Operations, applications support or Data Warehouse Operations.

  • Knowledge of financial reporting systems, database concepts, Oracle, Sybase or others.+ Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements+ Proven organization and time management skills+ Consistently demonstrates clear and concise written and verbal communication skills+ Bachelor's degree / University degree or equivalent experience+ Master's degree preferredThis job description provides a high-level review of the types of work performed.
  • Other job-related duties may be assigned as required. Job Family Group : Operations - Core Job Family : Operations Support Time Type : Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi (https : / / ) .

    View the "EEO is the Law (https : / / ) " poster. View the EEO is the Law Supplement (https : / / EEO Supplement Final JRF QA ) .

    View the EEO Policy Statement ( aa ) .View the Pay Transparency Posting (https : / / %20English ) Citi is an equal opportunity and affirmative action employer.

    Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.

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