Field Planner
Hewlett Packard Enterprise
Heredia, Heredia
hace 1 día

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Our innovative IT services organization is HPE PointNext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.

Job Description :

As part of the Americas Field planning Team, manage stocking levels for FSL / MRP locations and assist resolving logistics issues associated with service parts supply chain (delivery, returns, engineering loans, etc.).


  • Determine and set service parts target stock levels (PSM) for field inventory locations. The setting of PSMs requires multiple considerations :
  • Local and Wide-area annual demand for the part
  • Position of Part and Product within the Product Life Cycle (NPI, EOSL)
  • Alternative sourcing options (adjacent FSLs, use of couriers)
  • Part Attributes (cost, size, special handling)
  • Installed base penetration in adjacent postal codes
  • Contracted service commitments.
  • Achievement of inventory balance / utilization targets
  • Actively manage Call to repair(CTR) inventory. Provide monthly reporting of service levels. Investigate any CTR service failures.
  • Take corrective actions to eliminate future CTR service level failures.

  • Complete assigned FSL whole-office reviews on a regular basis to insure timely identification of unnecessary inventory and service level improvement opportunities.
  • Design and deploy planning solutions to meet special customer or field engineering requests (customer site, dedicated, etc.)
  • Provide local account planning as required.
  • Ensure assigned FSL inventory is current by complying to all purge and part roll communication requirements.
  • Provide regular reporting and metrics on service levels, inventory balances, and activity.
  • Insure excess inventory at manned and unmanned inventory locations is appropriately disposed in a timely manner.
  • Manage FSL replenishment orders to eliminate aged backlog and expedite critical parts orders as required.
  • Academic Background

  • Bachelor in Industrial Engineering, Logistics or related field is desired or equivalent experience; may have advanced university degree.
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