The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market.
How are we doing this? By paying attention to small details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivers their products in less than 60 mins.
As a Account Manager, you will be a key role in the Glovo Partner Operations team.
You will :
Own partner relationships, including understanding P&L tracking, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
Onboard new partners on our platform by providing them all the necessary tools and information to start working
Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM.
Track and reporting of performance metrics.
Get feedback from our partners and translate it into product, marketing and operations improvement
Maintain good relationship between Glovo and our partners
1-2 years of experience in Account Management and / or Business Consultant, preferably in FMCG, food-hospitality or on-
demand delivery industry
Problem solver, perfect written and spoken communication
Proactive, organized, and obsessed with details
A generous invitation to our employee phantom shares program
Social benefits (free Glovo credits, fresh fruit every day, free Wednesday lunches, beers on Fridays....)
The opportunity to change the world and see how everyone uses the product you build
Work in an international, dynamic and passionate environment with a great company culture