North America Business Intelligence Analyst
Emerson
Costa Rica
hace 38 días

Description

CRM is astrategic business tool for Emerson. Thepurpose of the North America Business Intelligence Analyst is to developtools, systems and processes to support North American Sales Leadership withAnalytics and Reports within CRM by leveraging financial systems, customeraccounts and other data sources.

Responsibilities

  • Work with North American Financial Leadership to support trade ordersreporting through Oracle HFM and integrate orders data into CRM
  • Establish standard monthly reports to support the needs of NorthAmerican Sales Leadership
  • Develop reports and dashboards to analyze relationships between customeractivity, sales behavior and sales performance
  • Develop processes, systems, and reports to support business needsrelated to customer segmentation by leveraging data from Oracle, CRM, Emerson’sonline store, and other sources as needed by the Sales organization
  • Implement Business Intelligence platforms for supporting North AmericaSales and Sales Enablement initiatives, enabling reporting on orders by month, YTDand MTD, by customer, year-
  • over-year trends, industry, KOB, sales region, etc.

    Requirements

  • 3-4 years of relevant experience
  • Experience in managing complex data sets
  • Knowledge of report writing and database principles
  • B.A. or B.S. or similar (IT, IS, Computer Science, Computer Engineeringor similar) or equivalent work experience
  • Microsoft Office Software knowledge
  • Language English
  • Financial Systems experience
  • Experience with Customer Relationship Management systems
  • Ability to travel within the Americas
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