Working in a team environment, the Technical SAM Associate Consultant is responsible for implementing, engaging, assisting customers in understanding and managing of different SAM Solutions.
The Technical SAM Associate Consultant is also responsible for keeping the Global SAM Team aware of technology changes and what are the best practices for different solutions.
Helping the SAM team execute Software Asset Management engagements within Flexera Software.
Small and mid-size project teams
Project coordination & collaboration among the team
Effectively levering, educating lower skilled personnel in large projects
Ensure successful delivery of larger engagements with medium complexity based on best practices
Right sizing & customization of non-standardized services
Demonstrate leadership for consulting services across Delivery Functions (Plan, Build, Run)
Frequently produces content for the service community internally and externally (community, blogs, whitepapers, ...)
Possess foundational working knowledge of general principles of IT Industry Standards (ITIL, Six Sigma)
Ability to lead engagement with efficient use of resources
Drive consultative selling activities within a customer environment
Design and implementation of Software Asset Management solutions in customer’s environments
Evaluation of SAM processes, procedures and ITIL, ITAM (IT Asset Management)
Pre-sales : Consulting customers regarding best SAM service solution
Executing SAM projects, roll-out and transfer of a running system to large and complex customers
Create documentation and reporting standards for SAM Engagements
Analyze and advise large / complex customers on licensing contracts
External technical and project coordination with customers and SAM tool providers
Support service customization on project that requires non-standard services
Advise on global best practice, policies and procedures
Business process analysis, create and implement business processes, optimize business processes
Assist in the development of the SAM services and strategy
Development functional service concepts
What we need to see from you
Required - Bachelor’s degree or equivalent experience (economy or IT)
3 to 5 years relevant experience
Advanced experience with SAM Tool : Flexera is a must.
Experience in IT consulting or software sales experience is a plus
Advanced knowledge of software and licensing contract terminology
Experience in the area of services outsourcing (as customer and / or provider)
Advanced understanding of Microsoft’s Software Platform such as Windows Servers, Windows Operation Systems, Database, Desktop / Server Management
Understanding of IT environments / infrastructure.
Good knowledge of cloud / hybrid envronments and solutions
Skills in business process analysis and optimization
Strong consultative commercial acumen
Advanced licensing and contracts knowledge for key publishers