Sr Release Manager
Micro Focus
San Jose, Costa Rica
hace 6 días

Job Description : About the company

About the company

Micro Focus is one of the world’s largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform at the same time.

About the role

Micro Focus is looking for an IT Release Manager who can come in and make the job their own. We are currently rapidly expanding our teams and looking for an individual to join the team and be part of shaping the maturity journey we are on as an CIO function.

The candidate should have experience on IT Release Management, which will need to include project management disciplines, for complex application landscape including enterprise applications and SaaS products like SalesForce, Workday and NetSuite experience is a plus.

Role would be part of IT Release function responsible to plan, schedule, govern and control the movement of both BAU fixes and new projects to controlled test environments and ultimately to production.

Micro Focus is an international company with offices and employees in many locations around the world. As such, there is a significant amount of work across time zones and differing cultures.

The ability to work on distributed teams with customers from all regions of the world is essential.

Responsibilities

Scheduling, managing and coordinating releases across multiple applications within various portfolios across different teams and projects.

Ensure that all teams follow the process and governance defined, and perform quality checks on releases

Ensure appropriate checkpoints are met and coordinate release sign-off

Monitor the efficiency and effectiveness of the release processes, and make improvement as required

Complete post implementation reviews for planned changes, categorized as minor and major releases

Working with impacted stakeholders to derive relevant approvals and time frames for code migration into production

Continuously monitor projects and provide reports about their progress.

Manage and mitigate risks and resolve issues regarding release quality and schedule.

Flexibility to train / adapt to ad hoc and emerging requirements for MF IT Build & Deliver function

Education and Experience

Bachelor’s degree in Computer Science, Systems Engineering or any similar discipline, or more than 8 years of experience

  • 5 years of previous IT release management experience
  • 7 years of experience in IT / CIO / CDO operations environment in systems analysis or development
  • Knowledge and Skills

    Advanced English Level

    Advanced knowledge of software development life-cycle and different delivery models such as waterfall, agile, etc

    Advanced knowledge including Microsoft Office expert level knowledge of Excel, Project, Power Point

    Knowledge of SaaS products such as Netsuite, Workday, Salesforce preferred

    Behavioral Skills

    Demonstrated ability to coordinate cross-functional work teams toward task completion

    Demonstrated effective leadership and analytical skills

    Influencing skills and ability to work effectively in a geographically dispersed team

    Effective communicator who can work seamlessly with technical and non-technical resources

    A Team Player with strong team ethos and a CAN-DO attitude

    Ability and desire to work in a fast-paced and continually evolving environment

    Ability to build professional relationship with colleagues

    Self-driven and proactive attitude to identify risks / issues and to mitigate / solve them

    Flexibility to accommodate out of hours / weekend work to accommodate Release windows, releases, quarter end and year end activities etc

    Take proactive ownership of assigned work packages

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