About the role
The Dynamics 365 Business Solution Architect is a key solution pre-sales role for the Business Applications Solution Area supporting Business Development teams in initiating and executing sales of Avanade Offerings.
This role helps develop and execute sales strategies with the Business Development teams, drives solution shaping and proposal efforts, and provides demonstrations of solutions to prospective clients.
This role supports activities to develop industry market demand and industry-focused offerings and supports client delivery in envisioning engagements and sales stage knowledge transfer.
The ideal candidate will specialize in the D365 for Customer Engagement products (Sales, Customer Service, Field Service, Project Service Automation, Marketing).
Day to day you will :
Serve as the solution lead for new opportunities and direct large proposal efforts leading virtual teams and collaborating with local and global resources
Understand client business needs and industry trends in-depth to spark innovative thinking and develop trusted advisor relationships with client executives
Work with the Business Development team to develop and execute selling strategies
Proactively deliver strategic messages and roadmaps to new and existing clients
Lead client workshops and requirements discovery sessions
Provide qualification expertise to evaluate client business needs and align them based upon Avanade differentiators
Provide solution fit assessment against client requirements
Create and deliver innovative solution demonstrations of Avanade offerings, D365 for Customer Engagement and supporting software, including relevant ISV solutions
Build relationships with opportunity channel partners to enable collaboration
Support business value assessment and business case development
Deliver high quality written and oral presentations
Marketing and Solution Development (70%)
Build relationships and evangelize Avanade offerings with Accenture, Microsoft, industry groups and clients
Provide input to the Region Offering Lead & Marketing Manager in developing & executing plans for brand development, client referrals, market awareness & market positioning
Represent Avanade at relevant client and industry events and write POV documents that create positive exposure for Avanade
Evangelize D365 Customer Engagement based offerings within the Region
Actively participate in Avanade industry and offering development communities and contribute directly to the development of Avanade intellectual property and solution assets
Solution Support (30%)
Participate in Discovery engagements leading workshops and providing solution design leadership and guidance
Sales stage knowledge transfer with the project delivery team
Growth target for sales across multiple industry-specific territories within the West Region
Collaboration across the NA and Global COP regarding Offering Development and input based on Market needs and insights for the West Region
Continual growth and maintenance of solution skills and certifications
An active leader in Avanade industry communities
About you :
5+ years of experience in Dynamics CRM, working with enterprise-level clients either in pre-sales or customer solution development
Delivery / implementation background is desirable
Minimum of one full lifecycle CRM implementation, leading a work-stream
Demonstrates Customer Focus, active listening, and consultative approach
Understands the concepts and applications of Microsoft technologies
Demonstrates excellent written and oral communication skills
Avanade requires all new hires to be fully vaccinated against COVID-19 as a condition of employment. Avanade will consider requests for medical or religious accommodation to this vaccination requirement on an individual basis.
Colorado Applicants only : As required by theColorado Equal Pay Transparency Act, Avanade provides a reasonable range of minimum compensation for roles that may be hired in Colorado.
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.
For the state of Colorado only, the range of starting pay for this role is $147,305 and $181,965 and information on benefits offered is here.