HR Systems Analyst
Equifax, Inc
Heredia, Heredia, Costa Rica
hace 5 días

The HR Systems team at Equifax is looking for an individual interested in working in a fast-paced, team-oriented, global, leading-

edge technology environment. The ideal candidate is someone who enjoys working collaboratively with others, constantly looks for better rather than perfection, and enjoys working in an environment where individuals develop and succeed in large measure because of their commitment to employee experience, continuous improvement, and team.

We implemented Workday globally in 2012 and we’re leveraging Workday for all of our core HCM processes and initiatives (Compensation, Benefits, Payroll, Time Tracking, Recruiting, Absence, Talent, Performance, Onboarding, Mobile, Reporting, Analytics, Learning, etc.

and we’re looking for you! We were the first Workday customer to deploy Canadian Payroll, UK Payroll, Irl Benefits, and Recruiting! We develop people in a collaborative, global team environment with opportunities and experiences supporting a global organization on the move.

Are we the right fit for you? Let’s find out!

Our HR Operations Vision : Employees know that every time they engage in a process or system run by HR Operations, it works right the first time, every time.

Managers and employees are self-sufficient. If they need information, they know where to go. If they need to take action, they know how to do it.

Managers have access to key data, when they need it, where they need it, in real-time for their teams. Managers know how to use employee information to drive improved business outcomes and manage talent at Equifax more effectively.

Executing on this vision requires that we listen carefully and understand our customer’s needs in order to configure & support our systems to achieve outstanding results for our organization.

Customer experience for our employees, managers, and leaders with our HR Systems is everything to us. This role will help us continue enhancing that experience and driving the improved business outcomes we seek.

The HR Systems Analyst Intermediate position will work with functional domain owners to capture initiative requirements, offer solutions for impact & great customer experience, and work with other Systems and IT resources to configure, test, and support deployed solutions. This work includes :

  • Partnering with stakeholders to analyze & prioritize system & process enhancement opportunities
  • Developing requirements documentation for various business initiatives
  • Understanding Workday functionality and business process configuration options to offer thought leadership for impactful, effective, and efficient solutions
  • Active participation in the Workday Community and regional user groups
  • Partnering with other Systems & IT resources to configure, test & deploy solutions
  • Supporting our customers from a Tier 2 support perspective with any process or system issues related to the functional domain being supported (Tier 1 support handled by a team of HR Service Delivery professionals)
  • Conducting user experience sessions with various stakeholders (employees, managers, HR Partners, etc.) to identify opportunities for improvement and collect voice of customer
  • Supporting testing efforts associated with Workday’s bi-annual update cycle
  • Role Requirements :

  • Bachelor’s degree in Business, Information Systems, or related area
  • 1+ years HR systems support experience requirements gathering & analysis, configuration, troubleshooting
  • Strong understanding of HR Systems & Process (Workday)
  • Experience configuring & supporting Workday business process in any key functional area
  • Strong HR process & initiative acumen and technical aptitude
  • Candidate must be a self-starter who possess strong customer focus, command skills, comfortable implementing change, and dealing with ambiguity.
  • Advanced analytical, problem solving, and organization skills
  • Excellent knowledge of business software and spreadsheet applications (Excel, Powerpoint)
  • Excellent verbal and written communication skills
  • Strong relationship building skills in order to acquire trust of business partners
  • Ability to manage change effectively always mindful of technology, business processes, and systems implications
  • Must exhibit strong security and confidentiality practices
  • Must thrive in a fast paced environment where multi-tasking and prioritizing is necessary
  • Primary Location : CRI-Heredia

    Function :

    Function - Human Resources

    Schedule : Full time

    Full time

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