Excellent customer service on every call
Snap Finance
Alajuela, Alajuela Province, Costa Rica
hace 6 días

Description

Do you like to help customers? Can people see your smile through the phone? Do you like to Get Stuff Done? If you said yes, great! We want you to join the team!

Snap Finance is seeking awesome, full-time Customer Service Representatives! We are looking to strengthen our dynamic, growing team.

The primary responsibilities of this position requires effective communication with clients over the phone, discussing lease applications, answering general inquiries and giving clear explanation regarding the customer's account information.

Job responsibilities include, but are not limited to, the following :

  • Primarily inbound calls answering questions for our customers
  • Listening to our customer needs and resolving any issues they may have
  • Being a 21st Century Shopkeeper (We'll explain this one in the interview)
  • Other duties as assigned by the department manager
  • Requirements

  • Being friendly and helpful, coupled with a great attitude!
  • Managing multiple tasks at one time in a fast paced environment
  • Enjoys a work hard, play hard environment
  • Communicate effectively to customers and employees, verbally or written
  • Must be able complete simple math equations (add, subtract, multiply & divide using fractions, decimals or whole numbers)
  • Benefits

  • Medical, Dental, and Vision Coverage
  • Paid time off (PTO)
  • Company sponsored events
  • Employee referral bonus program
  • All-Around Awesome Company Culture
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