Cash Operations Associate
Smith & Nephew
Alajuela, Coyol, CR
hace 21 horas

General DescriptionKeep financial records organized and perform cash processing tasks. In charge of issue receipts, invoices, Cash Payment Application and Payments received from USA and Canada.

Manage and handling any special processes (Non-AR, Unidentified and Misdirected payments, Distributors, Osiris). Responsible of Sending and following up Missing remittances to customers and Collectors.

Manage Disputes. Offsets request. Responsible to request approvals for any special GL'S. The role requires creating, updating policies and SOP.

Maintain excellent service levels and handling business-required escalations. Managing systems (software) for updates or necessary improvements.

The role also requires a strong analytical person, deadline-driven, detail-oriented, self-motivated, and able to multitask and complete multiple deliverables.

Responsibilities80% - Manage the team requires (Payments applications, Offsets, save payment backups, daily payment assignments, Manual payments, request Missing remittances, Osiris payments)10% - Follow-ups, special requests, payment remittance research, Applied & Unapplied reports, any process improvements.

5% - Weekly Lockboxes review, Osiris reports, Power BI updates.5% - Month End Duties (Applied & unapplied Reports, Missing remittance follow up, Offsets, Lockbox review, Osiris).

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