Americas Operations Lead
Hewlett Packard Enterprise
Heredia, Heredia
hace 4 días

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.

What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.

Some people call it an obsession, we call it a way of life.

What you need to know about the job

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Our new innovative IT services organization is HPE PointNext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.

We aim to ensure our valued clients have the most effective solution to suit the demands on a dynamic and fast-paced, modern business and the expertise to achieve maximum business benefit.

HPE's Supply chain deals with a host of transportation providers and pays billions of $ in Logistic expenses. This key position Operations Lead- Americas’ would work with Logistics procurement, Transportation Service Providers and Third party payment provider (TRAX) to confirm HPE is paying the bills correctly in the AMS region.

Primary Roles and Responsibilities :

  • Point of Contact for Internal Partners and External Service Providers for S4 AMS operations.
  • Operational Management- root cause analysis of fallout invoices, provide answers and authorize payments to clear invoices on behalf of HPE.
  • Reconcile and report documents between HPE source system (S4) and Freight Payment System (TRAX).
  • Collaborate with respective owners to get required details resolve and ensure invoices are approved correctly.
  • Work on process improvements using root cause analysis for long term fix.
  • Support towards AMS Region KPI Metrics :
  • On time payment (Days Payables)
  • Data Quality
  • On Time Invoice Booking
  • No Touch
  • Engagement point of Contacts for AMS On-Boarding projects on the set up and monitor Golden Transactions.
  • Vendor set up in SAP and TRAX System
  • Participate in MBR / QBR Delivery for Carriers.
  • Monitor closely Logistics fallout management processes and Trax exceptions clearing TAT to avoid backlogs
  • Participates in weekly / monthly meetings with TRAX, Service Providers and Internal Partners to discuss about Data Quality and other dependencies in payment process.
  • Participate in TRAX Monthly Business Reviews
  • SOP updates
  • Support in leading loss prevention and cost avoidance activities and projects for Logistics and Customer Care.
  • Skills and Knowledge :

  • SAP and S4 Hana expertise is a strong plus
  • Sound knowledge of Microsoft office- Excel, Word, Outlook and PPT.
  • Hyperion or SQL knowledge is a strong plus
  • Customer Centric
  • Attention to detail and accuracy.
  • Ability to organize, plan and manage own workload and prioritize effectively.
  • Excellent problem solving and decision making skills.
  • Result driven with proactive approach.
  • Self-motivated, energetic and enthusiastic with a willingness to get involved in all sub functions of Logistics.
  • Education and Experience :

  • Bachelor’s degree in Commerce / Accounting or any equivalent degree in any other field.
  • Typically 2-4 years of experience in a supply chain function
  • What we can offer you :

    Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.

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