Director of Network Services
San Jose State University
San José
hace 16 horas

Director of Network Services

Job no : 514032

Work type : Management (MPP)

Location : San José

Categories : MPP, At-Will, Full Time, Information Systems & Technology

Job Summary

The Director of Network Services operates under the general direction of the Associate Vice President, IT Infrastructure and Operations, and has primary responsibility for the development, operations, maintenance, and protection of campus network resources to meet the mission and vision of the University.

This position assists in the strategic and tactical planning of the University information technology infrastructure.

Key Responsibilities

  • Provides leadership for the technology direction and strategy for the Network Services department to meet the mission, vision, and needs of IT service for the Network Services department and the University
  • Provides leadership, strategy, and managerial oversight for the IT Network Services Department including financial, operational and managerial responsibility for campus network resources including wired, wireless, and connectivity to external communications resources, including public cloud networking
  • Provides leadership and accountability for developing, implementing, and monitoring a strategic, comprehensive security strategy for the campus and public cloud network infrastructure, including switches, wireless network, firewalls, video cameras, and phones
  • Leads the development of appropriate capacity planning, operations monitoring, failover systems, business continuity, and disaster recovery plans
  • Provides process and procedure design and project management for Network Services functions including managing scope, schedule, budget control, coordination of campus and vendor resources, project communication, and risk management
  • Works in partnership with campus departments and vendors / contractors on network expansion and maintenance in alignment with the University vision and mission
  • Serve as the campus representative to key California State University (CSU) policy and advisory committees and other industry groups and committees, as needed
  • Develops and maintains effective relationships with campus strategic business partners to provide information technology solutions for the University
  • Knowledge, Skills & Abilities

  • Must have a collaborative approach to leadership and management
  • Ability to facilitate productive meetings and work successfully in a team-oriented environment
  • Perform teambuilding and foster an engaging work environment based on trust, respect and competence
  • Ability to envision and implement applications of information technology to support network and telecommunication operations
  • Knowledge of the acquisition, installation, maintenance, and management of networking, telecommunications, and security equipment
  • Knowledge of high-performance networking environments
  • Reporting capabilities to enable communication of complex network status and projects
  • Ability to deal effectively with a wide range of vendors, service providers, and regulatory agencies
  • Required Qualifications

  • A Bachelor’s degree in Engineering, Computer Science, Information Systems or related technical field
  • A minimum of eight years of progressive experience in networking, firewalls, unified communications, video surveillance, and IT infrastructure
  • Five years of progressive relevant management experience
  • Preferred Qualifications

  • Master’s Degree
  • Experience in a higher education environment
  • Compensation

    Classification : Administrator III

    Hiring Range : Commensurate with experience

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

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