Director of Network Services
Job no : 514032
Work type : Management (MPP)
Location : San José
Categories : MPP, At-Will, Full Time, Information Systems & Technology
Job Summary
The Director of Network Services operates under the general direction of the Associate Vice President, IT Infrastructure and Operations, and has primary responsibility for the development, operations, maintenance, and protection of campus network resources to meet the mission and vision of the University.
This position assists in the strategic and tactical planning of the University information technology infrastructure.
Key Responsibilities
Provides leadership for the technology direction and strategy for the Network Services department to meet the mission, vision, and needs of IT service for the Network Services department and the University
Provides leadership, strategy, and managerial oversight for the IT Network Services Department including financial, operational and managerial responsibility for campus network resources including wired, wireless, and connectivity to external communications resources, including public cloud networking
Provides leadership and accountability for developing, implementing, and monitoring a strategic, comprehensive security strategy for the campus and public cloud network infrastructure, including switches, wireless network, firewalls, video cameras, and phones
Leads the development of appropriate capacity planning, operations monitoring, failover systems, business continuity, and disaster recovery plans
Provides process and procedure design and project management for Network Services functions including managing scope, schedule, budget control, coordination of campus and vendor resources, project communication, and risk management
Works in partnership with campus departments and vendors / contractors on network expansion and maintenance in alignment with the University vision and mission
Serve as the campus representative to key California State University (CSU) policy and advisory committees and other industry groups and committees, as needed
Develops and maintains effective relationships with campus strategic business partners to provide information technology solutions for the University
Knowledge, Skills & Abilities
Must have a collaborative approach to leadership and management
Ability to facilitate productive meetings and work successfully in a team-oriented environment
Perform teambuilding and foster an engaging work environment based on trust, respect and competence
Ability to envision and implement applications of information technology to support network and telecommunication operations
Knowledge of the acquisition, installation, maintenance, and management of networking, telecommunications, and security equipment
Knowledge of high-performance networking environments
Reporting capabilities to enable communication of complex network status and projects
Ability to deal effectively with a wide range of vendors, service providers, and regulatory agencies
Required Qualifications
A Bachelor’s degree in Engineering, Computer Science, Information Systems or related technical field
A minimum of eight years of progressive experience in networking, firewalls, unified communications, video surveillance, and IT infrastructure
Five years of progressive relevant management experience
Preferred Qualifications
Master’s Degree
Experience in a higher education environment
Compensation
Classification : Administrator III
Hiring Range : Commensurate with experience
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .
