Job Description : Job Description :
Job Description :
3M is seeking a Digital Team Manager for the Commercial MSO Services. This position will be in Belen, Heredia as part of our Global Service Center in Costa Rica.
If you are looking for a career in an open, creative, passionate environment and would like to participate in creating something new - apply today!
Job summary :
This position is responsible for Leading the Digital Marketing and Ortho team. Candidate must have strong leadership and communication skills.
Demonstrate the ability to understand, assess and implement new technologies, as well as, bring commercial and marketing knowledge to the team.
Primary Responsibilities include but are not limited to the following :
Accountable for developing the best customer experience within the Digital Marketing and Ortho processes.
Responsible for ensuring team metrics are sustained and taking corrective actions if quality or service issues arise
Identifies opportunities for continuous process improvement.
Develop expertise on Digital Marketing
Ensure measures are within Service Level Agreements (SLA) targets
Qualifications / Requirements :
Fluent English is a must
Bachelor's degree or higher from an accredited university or more than 5 years of work experience in Supply Chain and Manufacturing.
Ideally experience in marketing with proven Digital experience or knowledge.
Collaborative Team player
Intermediate / Advanced Excel skills.
Follow 3M Policies
Preferred Qualifications :
Lean / Six Sigma Certified (Green Belt / Black Belt)
Additional language skills