Technical Writer Intern - Developer Documentation
Sage Intacct
San Jose
hace 6 días

Job Description

Are you a budding technical writer with an interest in programming languages, APIs, and software development?

Developer documentation is one of the hottest areas in technical writing, with demand for writers growing each year. As an intern, you’ll learn about APIs and developer documentation, while getting hands-on experience working with content on the Sage Intacct developer site.

As an entry-level position, this internship provides lots of opportunity to develop your skills and experience. You’ll use markdown (commonly used for developer documentation) to perform basic editing tasks to start, with advancement to higher-level tasks as your content and tool experience grows.

Accounting knowledge is not required.

This position is part-time, 15 to 25 hours per week. Hours are flexible, but most of the work should occur during normal business hours of 8 : 30 am to 5 : 00 pm.

The expected internship length is 3-6 months, depending on skills and performance.Key ResponsibilitiesJob Responsibilities :

  • Assist the Developer Documentation team by completing editing assignments. Editing will be done in markdown, with other tools used for publishing and source control.
  • As your experience grows, you may advance to higher-level tasks that involve updating or creating content.

  • Collaborate with the Developer Documentation team to understand the tasks, goals, and details of each project. Ask questions!
  • Keep track of your progress and areas where additional investigation or work needs to be done.
  • Job Requirements :

  • Minimum of 3 years college, preferably in a Technical Communication program.
  • Additional coursework or experience with coding. Code samples are a plus.
  • Knowledge of or experience with XML or REST APIs.
  • Experience editing content in markdown.
  • Basic comfort with GitHub or other source control software.
  • Well-honed writing skills and proficiency in punctuation and grammar.
  • Ideal candidate :

  • Is detail-oriented and inquisitive.
  • Has good interpersonal skills.
  • Enjoys learning new tools and software.
  • Grasps the goals of each project and has the confidence to ask clarifying questions.
  • Meets deadlines.
  • Participates actively in team meetings, offering solutions, ideas, and suggestions.
  • Enjoys taking on new tasks.
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