Roaming Testing
Syniverse
Costa Rica
hace 4 días

General Summary :

The Roaming Testing Engineer I is responsible for performing IREG testing (CARRIER SHORT) based on GSM testing standards.

Primarily focusing on the network set-up and testing of the roaming partners to implement new roaming agreements; using the established IREG testing methodology by participating in, and supporting all required activities to ensure all process controls are adhered to and completed in a timely manner.

Principal Duties and Responsibilities :

  • 100% Support
  • oAssist in the development and maintenance of IREG testing procedures and adhere to all business processes and GSM standards

    oProvide switching & signaling support for Roaming Partner set up

    oPerform switch / network translations for the establishment of roaming services

    oSchedule and perform all IREG testing for any new roaming partners required by CARRIER SHORT

    oTroubleshoot and evaluate SS7 messages when roaming services are failing

    oTroubleshoot switching, SGSN / GGSN, and SMSC as it relates to roaming

    oManage test plan and schedule

    Job Requirements :
  • General
  • General
  • oBachelor’s degree, preferably in a STEM field, or equivalent work experience

    o2+ years experience working in a IREG testing environment preferred

    o2+ years experience in areas of technical customer support, problem management and roaming implementation

    oFormal software testing methodologies

    oConformance testing

    oModule and Functional testing

    oDocument inspections & reviews

    oStrong troubleshooting and error analysis skills

    oStrong understanding of GSM standards and testing methods

  • Required Interpersonal Skills
  • oExceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients.

    oExcellent analytical, multitasking, and communication skills (both verbal and written),

    oDetail orientation and familiar with analysis and troubleshooting techniques

    oGood control and follow-up skills

    oProactive Listening

    oStrong leadership skills

    oGood decision-making skills

    oThe ability to excel in a team environment is essential under limited supervision

  • Good interpersonal skills
  • oRequired Project Management Skills

    oStrong prioritization skills in a fast paced, time sensitive environment

    oDemonstrates accountability for resolution of issues

    oAbility to lead small projects with guidance

    oProject time reporting

    oEstimate / Project risk analysis

    oIdentification of tasks and associated hours

    oAbility to communicate status updates to project team and management

  • Travel : 30%
  • oMay be at client location for 2-4 weeks at a time.

    oMust have valid passport to travel

    Working Conditions :

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

    It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

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