Deal Management
Micro Focus
San Jose, Costa Rica
hace 6 días

Job Description : Hello!


Before we get into things further, thank you for taking the time to read our advert and for taking an interest in Micro Focus!

Who We Are

Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.

We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today’s rapidly evolving marketplace.

That’s high tech without the drama.

A bit about us :

It’s simple we make our customer’s organizations better; whether we deliver a more streamlined overall infrastructure, a more efficient data storage solution, perhaps a cost effective cloud based application or maybe a user friendly software program or we could implement a groundbreaking, game changing overhaul of an entire organization.

Whatever we do, we do it well and we make changes that matter.

How could you help us do this?

We need a Deal Management colleague to join our AMS team to help us assist and support the Sales teams with ensuring non-standard / low / medium complex quote requests are approved as per the Micro Focus guidelines.

On top, you will assist the broader Commercial Operations team members on the high complex quotes deals and related processes in general.

What kind of work would you be doing?

  • Monitor the Dashboard with "pending quote approvals", take ownership and ensure these are being take care of. You will need to review and understand the quote deal set-up, understand the non-standard elements and submit the quotes for deal-approval to the correct stakeholders as per Approval Matrix;
  • Advise AMS Sales on what contractual paperwork is needed to be signed before we are able to accept customers order and send it all for booking correct revenue accounting conform IFRS SOX SEC ruling as well as conform Micro Focus internal policies and guidelines;
  • Be the focal point between customers, business units, sales population, rev rec, legal, regional management, order fulfillment, local financial management, general management for non-standard / low / medium complex deals;
  • Build and maintain knowledge about Micro Focus and general business policies (approval matrix, IFRS revenue recognition, etc.);
  • On exceptional basis, assisting with Sales- commission calculations and payments for all departments participating in the sales plan of Micro Focus.

    Daily tasks :

  • Understand low / medium complex proposals and contracts for software offerings conform Micro Focus guidelines and procedures;
  • Add low / medium complex clauses (alike pre-stated purchase options, 3rd party usage rights etc.) to standard Micro Focus paperwork;
  • Take ownership of the full quote approval process for non-standard / low / medium complex deals;
  • Understand and maintain knowledge about business control processes according to revenue recognition, opportunity management, solution design & delivery including pricing and proposals, as per corporate policies;
  • Communicate and educate Software sales teams and standard / low / medium complex offerings (including standard contract terms & conditions and pricing);
  • Facilitate the broader Deal Operations team on complex deals.

    We will give you the tools and support your need for you to shape this role, make it your own and to be successful!

    What achievements should you have so far?

  • We think in order to add immediate value and to succeed in this role, you should have a first level university degree or equivalent experience;
  • advanced university degree is preferred.

    Typically, 3-5 years of experience in Software Industry in a business-related function (Deal Desk, Legal, Finance, Sales Support, Accounting, Order Management.)

    Experience in contract drafting

    You have at minimum good knowledge and skills with business applications (e.g., Excel, PowerPoint, etc.). User experience with Salesforce Lightening is a definite pre!

    What about you?

    This is the most important part! We want to retain and build on our collaborative and engaging culture, so we need people to help us achieve this.

    You need to be a natural relationship builder, highly personable and be able to write appealing and relevant content.

    Excellent communication skills (e.g. written, verbal, presentation) and fluently communication in English (verbal and in writing) are mandatory, Spanish language a pre.

    Solid business acumen and understanding of (Software) accounting concepts.

    You need to be a real team player and to come without a 9 to 5 mentality during peak moments (especially during fiscal quarter-ends).

    You need to be able to get your colleagues as excited about your activity as you are, so you need to be confident and persuasive.

    Lastly you are capable to articulate the benefits and outcomes of your ideas, as this is essential to gain buy-in (both internal as well as with customers).

    What will you get in return?

    As well as a meaningful career with the opportunity to really develop and display your skills and ideas, you will also receive support, progression, training and development.

    As well as this and your salary, you will also receive an array of competitive benefits and an annual individual and company performance related bonus.

    Heard enough?

    What are you waiting for? We are waiting for you

    Apply now!

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