MDM Associate Manager
Heredia, Heredia, CR
hace 3 días

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting

Position summary :

Helping to lead day to day stewardship and leadership of a team of Customer Master Data Maintenance analysts. Maintain SLA’s with divisional teams and help lead MDM activities for future ERP initiatives.

Help lead the creation, development, and implementation of MDM capabilities. This includes driving the adoption and implementation of a data quality program and associated standards and governance methods across key data and processes.

Work to identify, prioritize and implement data management and improvement initiatives partnering with business and technology functions.

Build an MDM program that works towards driving improvements in data and processes to achieve strategic priorities.

Essential duties & responsibilities : (detailed description)

  • Direct supervision of the Customer MDM team by establishing direction, distributing workload and providing clear communication and guidance to achieve goals
  • Lead / support business requirements gathering, future state data maintenance process and data design for Master Data
  • Support the cleansing, transformation, conversion, and remediation of data efforts across key business and master data domains
  • Implement data standards for key manager data domains in select metadata repository or tool
  • Lead or participate in projects to synchronize requirements across disparate systems to achieve single source of data
  • Work with business, technology and data stewards on driving data clean-up and validation efforts across various systems to achieve single sources of Master Data
  • Identification, root cause analysis, prioritization, remediation planning and coordination, and execution of remediation projects / activities for data issues
  • Ensure that system data documentation (metadata, dictionary, lineage) is maintained in accordance with established policies
  • Establish data quality requirements (timeliness, accuracy, completeness, accessibility) and appropriate metrics for monitoring
  • Establish and implement data maintenance KPIs and reporting
  • Understanding legal / compliance / regulatory issues impacting data
  • Lead / support the development of business rules and translate into data quality rules for monitoring of Key Data Elements
  • Help resolve critical issues, providing conflict resolution
  • Support the development and maintenance of the technologies that automate data processes
  • Support SOX Compliance framework
  • Education & special trainings :

  • Bachelor’s Degree in Accounting, Finance, Business, IS or related discipline
  • Fluent spoken and written English. Any other language is a plus
  • Must have excellent verbal and written interpersonal communications skills
  • Excellent analytical skills
  • Exceptional skills in applicable Microsoft software programs
  • Business Intelligence tools preferred (Microsoft reporting, PowerBi)
  • Major ERP systems experience (SAP or MDG, Oracle, JD Edwards)
  • Must be able to organize with the ability to prioritize work and keep accurate and detailed records
  • Must have excellent time management skills with the ability to use independent judgment effectively
  • Must be able to understand and work within complex interdivisional procedures and policies
  • Qualifications & experience :

  • Minimum of 3-5 years of relevant experience in master data and having been a team lead / supervisor with direct people management responsibilities
  • Physical & mental requirements :

  • Ability to work well with cross-functional teams and multi-task
  • Excellent communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively
  • Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
  • Computer or technical knowledge
  • Effective problem-solving skills
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