Sr. Associate, Pay Svc
Amazon
Calle Blancos , CR
hace 5 días

DESCRIPTION

Join Amazon’s HR team and help make a difference for all Amazonians! We are recruiting for a Pay Services Associate. This position is based out of SJ10 and specializes in separations and pay as part of the employee life-cycle.

The work focuses on answering questions and processing transactions in HR systems from various contacts, including HR, Payroll, Managers and Employees.

As a member of the team, you are also responsible for providing training and communication to HR partners and Amazon employees to build consistency and encourage self-service.

Become a part of our HRS team and work one-on-one with employees while maintaining successful partnerships with HR Business Partners, Benefits, Stock, Payroll, and Operations to provide a world-class employee experience.

Use your strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis. Put your exceptional customer service, communication and organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment.

BASIC QUALIFICATIONS

  • 6+ months of HR experience or related studies plus 2+ years of customer service experience.
  • MS Office experience.
  • Ability to maintain strict confidentiality regarding payroll and employee issues.
  • Outstanding interpersonal skills : must display patience, humor and helpfulness at all times front line contact for employee issues.
  • Ability to handle multiple projects and deadlines.
  • Detail oriented and excellent organizational skills : accuracy is essential.
  • PREFERRED QUALIFICATIONS

  • 3+ months of ERC client services experience.
  • Experience with PeopleSoft
  • HR software experience
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