Strategic Business Developer 3
San Jose
hace 20 horas

The Opportunity

Adobe is seeking a Strategy and Business Operations Manager to join the Commerce Services team. Commerce Services is a new Digital Experience team with one goal in mind : to help our customers achieve more value with their Adobe Commerce and Magento Open-Source investments.

We are a new team responsible for driving thought leadership, planning, process execution, and communication in partnership with a broad set of cross-functional organizations (Go to Market, Product Management, Product Marketing, Product Strategy, Reporting, Demand Generation, Sales, Customer Success, Sales Operations, Finance, and Pricing).

What You’ll Do :

In this strategic role, you will help build and run the operational processes and tools to support the new Commerce Services business globally.

You will help drive cross-functional alignment in support of the execution of these strategies across customer segments worldwide for a suite of products.

  • Lead the build and design of operational processes in collaboration with internal team members
  • Run day-to-day business operations including reporting, risk identification, exception / escalation requests, cross-team communications, program management, and problem solving
  • Coordinate cross-functional alignment and communications to support Commerce Services operations
  • Help define business metrics and build dashboards / reports to monitor the health of the business
  • Document key operational processes including workflows, business metric definitions, business requirements, etc.
  • Communicate status and key decisions to partners and executives across various organizations within Adobe
  • What You Need to Succeed :

  • 6 years of proven experience in a business operations, consulting, strategy, or product management function required
  • Proven leadership and experience in identifying and solving broad and sophisticated issues
  • Strong analytical and problem-solving skills
  • Motivated, high-performance individual with ability to effectively prioritize and implement tasks in a fast paced environment
  • Experience inspiring change and working on sophisticated cross-functional projects end-to-end and / or in highly matrixed organizations required.
  • Proven flexibility and resourcefulness including ability to think on your feet
  • Excellent oral and written communication skills
  • Experience with planning process, and / or metrics and measurement desired
  • Experience with a SaaS Software Company strongly preferred
  • MBA a plus
  • Experience with Salesforce, Dynamics, Marketo, Gainsight, and JIRA a plus
  • Advanced reporting skills with Excel, PowerBi, Tableau, and SQL a plus
  • Required information

  • Education - Bachelor's degree in a related field or equivalent practical experience.
  • Number of years of experience in specific skill / field(s) - 6 years of experience at a management consulting firm or investment bank, or equivalent project management experience in a line role for a technology firm.
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