Collections Specialist
Snap Finance
Alajuela, US
hace 5 días

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success.

Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!

Become part of an amazing team at Snap! We’re seeking a Collections Specialist.

The Job

  • Outbound / Inbound calling to past due customers
  • Leaving messages for customers
  • Negotiating with the customer to resolve their delinquency
  • Specialty call handling including account disputes
  • Must be flexible with work schedule any schedule assigned after the interview process.
  • Must have completed High school degree
  • At least have a B2+ score across the board in BELT assessments
  • Previous collections experience
  • Strong attention to detail with excellent written and verbal communication skills.
  • Assertiveness Required
  • Strong Work Ethic
  • Work independently
  • Fast learner
  • Strong negotiation skills
  • Schedules : This position will work Monday through Friday, and will likely require a night schedule between 11 : 00 am to 8 : 00 pm or 10 : 00 am to 7 : 00pm

    Any assessments associated to recruiting processes in the past could be valid for a 6mos period based upon business needs.

    This will be communicated once your application has been received

    For internal employees requirements also include :

  • Must be in good standing, void of any current formal counseling in the last 90 days
  • Have talked with your supervisor prior to applying and have their approval written by email. Note that supervisor approval via email is required for internal recruiting processes
  • Must be currently meeting performance and productivity expectations in the last 90 days
  • Must have been in the current position for a minimum of 90 days by start date
  • Why You’ll Love It Here

  • Generous paid time off
  • Competitive medical, dental & vision coverage
  • Company-paid life insurance + supplemental options
  • CCSS
  • A value-based culture where growth opportunities are endless
  • More

    Snap values diversity, and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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