Talent Acquisition Administrator
Escazu, CR
hace 4 días

Talent Acquisition Administrator-(220000V6)

CWT is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience.

In Human Resources, our credo is people + culture performance. We understand the importance of attracting and retaining the best possible talent, and we do that by providing a positive workplace culture in which all our employees are empowered to wow our customer.

Our HR function is made up the following areas :

Employee Experience

Employee & Labor Relations

Employee Communications

Compensation & Benefits

Position overview

The Human Resources team is seeking for a Talent Acquisition Administrator.

The Talent Acquisition Administrator is responsible for providing administrative support to departmental leaders and teams as well as providing organizational coordination for management to ensure the department runs smoothly and communication lines remain open.

Working closely with the regional and global talent acquisition teams, they will contribute in the definition, implementation and improvement of the global recruitment tools and processes in their country or region.

Working within our Global Talent Acquisition Team , the Talent Acquisition Administrator will work closely with the Talent Acquisition Consultants as well as providing a consistent and efficient recruitment service to the business.

Primary focus of the role is to support the Talent Acquisition Consultants in identifying and screening potential candidates for open positions.

You will also support hiring managers and relevant stakeholders with scheduling of additional interviews and always ensuring effective communication with all candidates and stakeholders throughout the process while ensuring a positive candidate and hiring manager experience.

You will also provide other general administration support, complete other tasks and actively get involved in adhoc projects.

Position Description

Tasks & responsibilities

The role will include, but not be limited to, the following tasks :

  • Speaking to and building relationships with candidates
  • Help build talent pipelines across the regions applying key sourcing strategies and assisting with first stage screening of applicants
  • Working closely with recruiters to schedule interviews, sometimes across different time zones. This requires liaising directly with hiring managers and candidates
  • Sourcing candidates through a variety of methods (including advertising response, CV database sourcing, and LinkedIn Recruiter)
  • Working with recruiters on recruitment marketing strategy. Such as social media publishing activities across various channels e.
  • g. Linkedin, Xing and other relevant job boards

  • Support recruiters, reviewing our job positing regularly to ensure the format and quality of the postings are good
  • Assist in delivering feedback and offers to candidates
  • Scheduling interviews and acting as first point of contact for agencies and candidates.
  • Managing interview logistics - booking rooms when required
  • Managing Right to Work checks (passport checks, ID cards etc)
  • Managing and updating the Applicant Tracking System (Taleo)
  • Management of day-to-day queries ensuring all are dealt with in an effective and timely manner and escalated where necessary
  • Work to the service levels agreed with the business
  • Background Checks - ordering / monitoring / communicating results, administration with vendor Account Manager.
  • Issuing and collecting associated paperwork related to the hiring process (offer letters, acceptance docs and new hire forms)
  • Dealing with new hire questions & answers (email, phone, in-person from new hires, current employees)
  • Creating and filing personnel files and documents where required
  • Processing special payment requests from offer letter, referrals (track from offer letters or e-mailed requests and submit to HR Service Center)
  • Scheduling / leading new hire orientation (in-person and online as required)
  • Creating and editing job descriptions in Taleo / posting on corporate website.
  • Posting roles on external websites and job boards. Own the relationship with local job boards and employment service vendors.
  • Coordinating interview times / communicating and confirming with all parties. Issuing video interview requests and processing results.
  • Work with the management team on document and process updates for TA (offer letters, Taleo steps, cheat sheets, email and communication drafts, reorganize shared drive TA folder etc.)
  • Assist with ad hoc reporting used in management reporting
  • Take ownership of social media channels, work with media and communications teams to ensure a consistent branding across all sites.
  • Assist in the screening of candidate profiles for high volume recruitment campaigns where needed.
  • This role can be office based, hybrid or remote based


    Position Requirements

    Skills & experience

  • Service / customer focus
  • Business sensitivity, understanding of the position and its requirements.
  • Marketing skills : ability to promote our employer brand, our positions and to engage candidates
  • Strong problem-solving skills
  • Respectful of confidentiality issues
  • Results oriented
  • Ability to work autonomously but with a team / partnership spirit
  • Presentation skills : Excellent written and verbal communication skills, experience in running web-based training sessions an advantage
  • Recruitment / coordination / admin experience in a busy, fast-paced environment
  • knowledge of applicant tracking systems (Taelo would be advantageous) Training will be provided
  • Ability to multi-task and handle competing priorities
  • Experience working in an administrative role, in a busy customer focused environment
  • Flexible, proactive, and highly organised with excellent attention to detail
  • Strong communication skills with the ability to communicate with numerous individuals with a customer focused approach
  • Strong IT skills
  • Excellent team player with ability to work autonomously and demonstrate initiative
  • Respectful of confidentiality issues
  • Marketing skills : ability to promote our employer brand, our positions and to engage candidates
  • Service / customer focus
  • Business sensitivity, understanding of the position and its requirements.
  • Languages

  • Excellent written and verbal communication skills in English required
  • CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

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