Senior Developmental Editor
San Jose
hace 3 días

The Opportunity

Adobe’s Experience & Engagement Innovation team is looking for a Senior Developmental Editor who will define editorial standards and methodologies, and lead content quality improvement efforts on helpx., Adobe’s help and learning website.

You’ll work closely with help writers, segment team leads, content strategists, UX designers, product managers, and data analysts to up-level our content experiences, improving the structure of our top-visited pages, and collaborating with writing teams to evolve our voice, style, and tone.

Who the job is for

We are looking for that rare talent who is part mentor, part college professor, and part word artist. Somebody who can give constructive feedback on an article structure and dig into copy if needed.

Ideally, you are creative and analytical, with a passion for solving problems and helping users. You have a collaborative and inventive style and enjoy building the skills of writers as much as developing awesome content.

What you’ll do

Improve online help and videos, so customers can quickly find answers. Make content easy to find, easy to follow, and engaging. Key tasks :

  • Propose improvements to the approach, structure, and visuals of our top learning and troubleshooting articles.
  • Foster a consistent, friendly voice intended for a non-technical audience.
  • Analyze various data sources to help identify and tackle key user issues.
  • Uncover educational opportunities for writers and develop strategies to address them.
  • Create and provide training sessions to improve writers’ skills covering topics from basic to advanced.
  • Facilitate positive working relationships with writers and team leads.
  • Update and maintain style guides, word lists, and grammar rules.
  • What you need to succeed

  • Undergraduate, graduate, or postgraduate degree in English, Instructional Design, or related studies
  • Five to eight years of experience with developmental and content editing
  • Proven ability to lead and guide writers
  • Excellent structural editing, verbal communication, and creative problem-solving skills
  • Ability to produce clean, simple copy with aggressive deadlines
  • Familiar with SEO principles and experience applying them
  • Comfortable with emerging technologies, creative products, and web communities
  • Comfortable working across multiple time zones
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