Sr. Analyst, Acrobat Reader Growth
San Jose
hace 6 días

The Opportunity

The Acrobat Reader Growth team is looking for a dynamic and versatile analyst to drive product-led growth for Adobe Acrobat Reader.

You will employ data to deeply understand Acrobat Reader customers through their entire lifecycle, with a focus on Conversion and Monetization, drive strategy, measure progress toward goals and uncover new opportunities.

You have deep technical skills, a passion for delivering compelling customer analytics, curiosity, and a desire to grow the business.

The ideal candidate excels at establishing relationships and credibility across diverse groups telling data-driven stories, is a self-starter with strong initiative, excels at verbal and written communications and is a trusted member and adviser within cross-functional teams.

What you'll do

  • Analyze Acrobat Reader monetization and usage data to identify and model growth opportunities and validate that new growth experiences are performing as anticipated
  • Use insights and data to inform strategies that increase conversion and improve the customer journey for Reader users
  • Monitor weekly performance, trending and provide guidance on forecasts.
  • Use data from multiple sources to understand customers and their in-product engagement patterns, create compelling data narratives that drive action and find opportunities to further elevate the product experience.
  • Partner with the enablement and product teams to enable analytics measurement across existing and new features built in the product in supporting data systems.
  • Prepare, consolidate, and contribute to executive presentations, telling the story of business performance and risks & opportunities, using high impact visuals with compelling insights
  • Partner with Regional Growth Squads and cross-functional teams across time zones to derive insights.
  • Partner with teams building new predictive models to understand the relationship between usage, engagement, monetization, and customer retention - and fuel the basis for Propensity frameworks.
  • What you need to succeed

  • Strong analytical skills to articulate key business and financial implications / business impact
  • High attention to detail with excellent organizational skills and ability to take charge, set objectives, and drive to results, while remaining team oriented
  • Advanced Excel skills are essential, and experience in Tableau, TM1, PowerPoint, Adobe Analytics are preferred; PowerBI and SQL are a plus
  • Outstanding written and verbal communication skills, with excellent data visualization abilities
  • Comfortable presenting insights and findings to a broad range of stakeholders, team members, and regional partners. Ability to tell data driven stories in a clear and concise narrative.
  • Ability to anticipate how a decision made can affect other regions and projects connecting the dots.
  • Demonstrated success in fast-paced, matrixed, and dynamic environments, rapidly anticipating and adapting to shifting priorities.
  • BS / BA with 8+ years’ experience in one or more of the following : analytics, ecommerce, software, high tech. MBA or equivalent experience preferred.
  • Outstanding sense of humor.
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