Office 365 Exchange Administrator (Enterprise Information Technology Engineer I/II) - Information Technology Department
City Of San Jose
San Jose
hace 2 días

Job Description

  • Office 365 Exchange Administrator (Enterprise Information Technology Engineer I / II) - Information Technology Department (1902090)About the Department
  • TheCity of San José is creating the civic technology foundation that helps ourcommunity thrive!

    Asthe Capital of Silicon Valley and 10th largest city in the nation, the City ofSan José manages a large array of services and assets.

    The City operates on abudget of $4.3 billion, with 7,000 employees all serving over a millionresidents and businesses across 180 square miles.

    TheCity aspires to be as innovative as the community we serve. In that quest, theInformation Technology (IT) Team makes its impact through smart uses oftechnology by our employees and community.

    IT enables vital services throughbusiness solutions, cybersecurity, productivity and collaboration tools, theCity Customer Contact Center, and expert planning.

    Services are powered by trulygreat people, an expansive municipal area network, and a robust technologyinfrastructure environment.

    Wepromote work-life integration with a focus on growth to bring out the best inour team members. Come join us in making San Jose the most vibrant, equitable,sustainable, and innovative city in America!

    Positions & Duties

    The City of San José is creating the civictechnology foundation that helps our community thrive every day. Do you havethe skills and sense of service it takes? If yes, read on

    Thisis an exciting opportunity in the Information Technology Department. The Office365 Exchange Administrator (EITE I / II) will be a lead engineer in the Office365 team.

    The ideal candidate must be able to administer, create releaseroadmaps for Office 365 including Exchange Online and Microsoft Exchange, preferably in a hybrid environment, OneDrive, Teams, etc.

    The ideal candidate must also have sufficient technology knowledge and understanding of related infrastructure technologies such as Active Directory Federated Services, Azure Active Directory, Azure Active Directory Connect in order to troubleshoot Office 365 system performance issues and / or desktop configuration.

    As an Office 365 Exchange Administrator, you will need to have strong technical leadership skills, beable to work well with both technical and non-technical staff, and haveexcellent communication skills.

    In this position, you will need to be able toown, manage, and complete projects from beginning to end in a timely fashionand must be able to work in a dynamic environment with a mixture of operationaltasks and project assignments.

    This recruitment may be used to fill multiplepositions in this, or other divisions or departments. If you are interested inemployment in this classification, you should apply to ensure you areconsidered for additional opportunities that may utilize the applicants fromthis recruitment.

    The ideal candidate will possess the followingcompetencies, as demonstrated in past and current employment history.Desirable competencies for this positioninclude :

    Job Expertise

  • Advanced experience with Office 365 services including but not limited to SharePoint Online, OneDrive, Office Online, Teams, and Office 365 Groups.
  • Proficient in developing advanced PowerShell scripts.
  • Experience with Office 365 eDiscovery.
  • In-depth knowledge related to the Office 365 applications and features including Azure Directory.
  • SSO integration between Office 365 and major SSSO providers.
  • Strong knowledge related to email security and security practice in general.
  • Advanced Office 365 platform configuration and troubleshooting, and patching, preferably using SCCM.
  • Office 365 MCSA, Windows Server 2012 MCSA, and / or Messaging MCSE certifications are highly desirable.
  • Five years of experience managing and troubleshooting ADFS, AAD, and AADConnect is highly desirable.
  • Five years of experience administering and troubleshooting Office 365 Exchange Online and Microsoft Exchange, preferably in a hybrid environment is highly desirable.
  • CommunicationSkills Effectively conveys information and expresses thoughts and factsclearly, orally and in writing; demonstrates effective use of listening skills;
  • displays openness to other people’s ideas and thoughts.

  • ProblemSolving Approaches a situation or problem by defining the problem or issue;determines the significance of problem;
  • collects information; uses logic andintuition to arrive at decisions or solutions to problems that achieve thedesired outcome.

    Teamwork& Interpersonal Skills Develops effective relationships with co-workersand supervisors by helping others accomplish tasks and using collaboration andconflict resolution skills.

    Analytical Thinking Approaching a problem orsituation by using a logical, systematic, sequential approach.

    Qualifications

    Minimum Qualifications

    Education :

  • EITE I : A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS or a closely related field.
  • EITE II : A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS or a closely related field.
  • Experience :

  • EITE I : three (3) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, application and system administration, and server or network administration or software applications to support end users, electronic business systems / solutions, and software applications for high availability and uptime.
  • EITE II : four (4) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, application and system administration, and server or network administration or software applications to support end users, electronic business systems / solutions, and software applications for high availability and uptime.
  • Acceptable Substitutions : Two (2) years of related experience may be substituted for up to two (2) years of the education requirement.

    License or Certificates :

  • EITE I : Possession of an industry certification that demonstrates expertise in information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, Brocade Professional IP Administrator (BPIPA) certification, OR an equivalent professional, industry recognized certification acceptable to the City.
  • EITE II : Possession and maintenance of a current (non-expired) industry certification that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, Brocade Professional IP Administrator (BPIPA) certification, OR an equivalent professional, industry recognized certification acceptable to the City.
  • Employment Eligibility : Federal law requires all employees to provide verification of their eligibility to work in this country.

    Please be informed that the City of San Jose will not prepare or file a labor condition application with the Dept. of Labor.

    Selection Process

    The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions.

    Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical / writing exercise.

    You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

    1.Please select the areas of technical competency where you have comprehensive Enterprise level experience in the configuration and ongoing support (check all that apply) :

    q Active Directory Federated Service

    q Azure Active Directory Connect

    q Single Sign-On

    q Microsoft Exchange Online and Exchange Hybrid environment

    q Microsoft Office 365 services including SharePoint Online, Teams, Planner, Flow, and Office 365 Groups

    q Microsoft Office 365 using PowerShell and advanced PowerShell scripting.

    q Microsoft Office 365 eDiscovery

    q Microsoft System Center Configuration Manager

    q Windows Server 2012 / 2016 / 2019

    q None of the above

    2.From the areas you selected above, please describe your experience and list the specific software solution / tools along with the number of years of experience in each technical competency.

    Salary Information :

  • Enterprise Information Technology Engineer I : $94,536.00 114,982.40
  • Enterprise Information Technology Engineer I : $100,152.00 122,012.80
  • The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Enterprise Information Technology Engineer (EITE) I / II classifications shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

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