TheCity of San José is creating the civic technology foundation that helps ourcommunity thrive!
Asthe Capital of Silicon Valley and 10th largest city in the nation, the City ofSan José manages a large array of services and assets.
The City operates on abudget of $4.3 billion, with 7,000 employees all serving over a millionresidents and businesses across 180 square miles.
TheCity aspires to be as innovative as the community we serve. In that quest, theInformation Technology (IT) Team makes its impact through smart uses oftechnology by our employees and community.
IT enables vital services throughbusiness solutions, cybersecurity, productivity and collaboration tools, theCity Customer Contact Center, and expert planning.
Services are powered by trulygreat people, an expansive municipal area network, and a robust technologyinfrastructure environment.
Wepromote work-life integration with a focus on growth to bring out the best inour team members. Come join us in making San Jose the most vibrant, equitable,sustainable, and innovative city in America!
Positions & Duties
The City of San José is creating the civictechnology foundation that helps our community thrive every day. Do you havethe skills and sense of service it takes? If yes, read on
Thisis an exciting opportunity in the Information Technology Department. The Office365 Exchange Administrator (EITE I / II) will be a lead engineer in the Office365 team.
The ideal candidate must be able to administer, create releaseroadmaps for Office 365 including Exchange Online and Microsoft Exchange, preferably in a hybrid environment, OneDrive, Teams, etc.
The ideal candidate must also have sufficient technology knowledge and understanding of related infrastructure technologies such as Active Directory Federated Services, Azure Active Directory, Azure Active Directory Connect in order to troubleshoot Office 365 system performance issues and / or desktop configuration.
As an Office 365 Exchange Administrator, you will need to have strong technical leadership skills, beable to work well with both technical and non-technical staff, and haveexcellent communication skills.
In this position, you will need to be able toown, manage, and complete projects from beginning to end in a timely fashionand must be able to work in a dynamic environment with a mixture of operationaltasks and project assignments.
This recruitment may be used to fill multiplepositions in this, or other divisions or departments. If you are interested inemployment in this classification, you should apply to ensure you areconsidered for additional opportunities that may utilize the applicants fromthis recruitment.
The ideal candidate will possess the followingcompetencies, as demonstrated in past and current employment history.Desirable competencies for this positioninclude :
displays openness to other people’s ideas and thoughts.
collects information; uses logic andintuition to arrive at decisions or solutions to problems that achieve thedesired outcome.
Teamwork& Interpersonal Skills Develops effective relationships with co-workersand supervisors by helping others accomplish tasks and using collaboration andconflict resolution skills.
Analytical Thinking Approaching a problem orsituation by using a logical, systematic, sequential approach.
Acceptable Substitutions : Two (2) years of related experience may be substituted for up to two (2) years of the education requirement.
License or Certificates :
Employment Eligibility : Federal law requires all employees to provide verification of their eligibility to work in this country.
Please be informed that the City of San Jose will not prepare or file a labor condition application with the Dept. of Labor.
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions.
Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical / writing exercise.
You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.
1.Please select the areas of technical competency where you have comprehensive Enterprise level experience in the configuration and ongoing support (check all that apply) :
q Active Directory Federated Service
q Azure Active Directory Connect
q Single Sign-On
q Microsoft Exchange Online and Exchange Hybrid environment
q Microsoft Office 365 services including SharePoint Online, Teams, Planner, Flow, and Office 365 Groups
q Microsoft Office 365 using PowerShell and advanced PowerShell scripting.
q Microsoft Office 365 eDiscovery
q Microsoft System Center Configuration Manager
q Windows Server 2012 / 2016 / 2019
q None of the above
2.From the areas you selected above, please describe your experience and list the specific software solution / tools along with the number of years of experience in each technical competency.
Salary Information :
The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Enterprise Information Technology Engineer (EITE) I / II classifications shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.