Sr. Technical Writer, APIs
Sage
San Jose
hace 2 días

AdvertPeople make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them : people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company.

We’re writing our next chapter. Be part of it!

Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need.

Through the good and more challenging times. Innovating at pace so customers can manage their finances, operations and people.

Every one of us shapes our culture at Sage - doing what’s right and succeeding together, united by our commitment to each other.

We encourage each other to grow in our roles, in our careers and as individuals.

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If you would like support with your application (or require any adjustments) please contact us at for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

EOE AA / M / F / Vet / Disability

Sage Software is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster : Job DescriptionCome join a collaborative content team that values quality, usability, and innovation!

As a member of the Developer Documentation team, you will build content for Intacct’s developer community while also crafting content strategy.

Your audience will include a variety of external partners who are building innovative solutions that work with Sage Intacct.

By detailing our platform, API, and SDKs, you’ll help developers extend Intacct’s core functionality and integrate other systems with financial data in Intacct.

The Sr. API Writer will be customer focused, with an ability to write for a developer audience. Your focus will be on determining how to best support a developer’s ability to self-service their information needs, using a mixture of material ranging from getting started to detailed API reference.

You’ll work with members of multi-functional teams, where you’ll use your background in content strategy and API documentation to contribute to the success of Intacct developers.

Key ResponsibilitiesResponsibilities :

  • Help drive content strategy for developer information at Intacct.
  • Build and maintain reference information for API functions and methods.
  • Create content that guides developers on getting started, sending / receiving requests between Intacct and external systems, and optimally using API functions in their solutions.
  • Research material through a combination of interviews with domain authorities and hands-on experience with APIs, SDKs, and development environments.
  • Ensure that API documentation is kept current with release updates.
  • Publish content, ensuring that material is accessible and available to developers
  • Requirements :

  • 5+ years technical writing experience.
  • Direct experience detailing APIs; experience with both XML and REST APIs
  • Understanding of Web services technologies and HTTP request-response protocol.
  • Passion for technology, including comfort with basic scripting.
  • Experience crafting basic code examples in one or more current programming / scripting languages.
  • Experience authoring in markdown-based authoring tools, such as Jekyll, Redoc or Stoplight Elements.
  • Portfolio of API reference and developer guide writing samples.
  • Financial application or accounting knowledge is a plus.
  • BA / BS degree preferred.
  • Do you love where you work? WE do!

    Who is Sage?

    How we make a difference :

    Champion of Business Builders :

    Life at Sage :

    Our comprehensive total rewards program included :

  • Extended health, dental and vision coverage
  • On-going training and professional development
  • 21 days paid time off from the start
  • Paid 5 days to volunteer through our Sage Foundation
  • Matching Retirement contributions
  • And, so much more
  • LI-LH1

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