Senior Application Specialist – Billing
Heredia, Heredia, Costa Rica
hace 2 días

Job Description

Experian is looking for an Application Specialist / Billing Consultant / SME with sharp analytical skills to support strategic billing initiatives, enhancements to existing billing systems, and roll out to new locations.

This role offers a great opportunity to gain exposure to a variety of corporate systems and implementation projects in a global, multi-cultural environment.

The ideal candidate will be able to work proactively with minimal supervision, and had previous experience with corporate applications such as Billing / Financial systems.

Responsibilities :

  • Coordinate / support the technical delivery of billing initiatives / projects e.g. enhancements to legacy billing systems, billing package implementation.
  • Work with business stakeholders to validate requirements and map to system functionality.
  • Work with technical teams and vendors to review the end-to-end solution proposed, and identify any localizations required.
  • Provide internal consultancy and billing expertise / best practices e.g. product / pricing configuration, billing account structure, standard interfaces, etc.
  • Develop and maintain effective working relationships with senior management and key business stakeholders.
  • Required :

  • Bachelor’s degree in Computer Science or related field or equivalent experience.
  • IT experience with Billing systems; or Telecom Business Support Systems (BSS) such as Oracle BRM, Convergys / Netcracker, Amdocs;
  • or SaaS billing solutions such as Aria Systems.

  • Strong verbal and written communication skills (English & Spanish) with the ability to communicate effectively with both business and technical individuals.
  • Consultative approach to business analysis / solution design. Ability to elicit essential business needs, facilitate design workshops and cost / benefit analysis, and evaluate and propose solutions.
  • 3-5 years of experience in similar roles.
  • Self-starter able to work proactively and with minimal supervision.
  • Team player with abilities to work in complex cross-functional and geographically diverse teams.
  • Desired :

  • All-round IT applications experience e.g. software development lifecycle, post-implementation support, data migrations.
  • Scrum / Agile methodologies.
  • Hands-on experience with SQL to create queries and generate reports.
  • Previous exposure to Java or Oracle PL / SQL stored procedures.
  • Additional Information

    Our benefits include : Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work / Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

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