Experian is looking for an Application Specialist / Billing Consultant / SME with sharp analytical skills to support strategic billing initiatives, enhancements to existing billing systems, and roll out to new locations.
This role offers a great opportunity to gain exposure to a variety of corporate systems and implementation projects in a global, multi-cultural environment.
The ideal candidate will be able to work proactively with minimal supervision, and had previous experience with corporate applications such as Billing / Financial systems.
Coordinate / support the technical delivery of billing initiatives / projects e.g. enhancements to legacy billing systems, billing package implementation.
Work with business stakeholders to validate requirements and map to system functionality.
Work with technical teams and vendors to review the end-to-end solution proposed, and identify any localizations required.
Provide internal consultancy and billing expertise / best practices e.g. product / pricing configuration, billing account structure, standard interfaces, etc.
Develop and maintain effective working relationships with senior management and key business stakeholders.
Bachelor’s degree in Computer Science or related field or equivalent experience.
IT experience with Billing systems; or Telecom Business Support Systems (BSS) such as Oracle BRM, Convergys / Netcracker, Amdocs;
or SaaS billing solutions such as Aria Systems.
Strong verbal and written communication skills (English & Spanish) with the ability to communicate effectively with both business and technical individuals.
Consultative approach to business analysis / solution design. Ability to elicit essential business needs, facilitate design workshops and cost / benefit analysis, and evaluate and propose solutions.
3-5 years of experience in similar roles.
Self-starter able to work proactively and with minimal supervision.
Team player with abilities to work in complex cross-functional and geographically diverse teams.
All-round IT applications experience e.g. software development lifecycle, post-implementation support, data migrations.
Scrum / Agile methodologies.
Hands-on experience with SQL to create queries and generate reports.
Previous exposure to Java or Oracle PL / SQL stored procedures.
Our benefits include : Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work / Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.