Job Description : About Us
Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.
We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today’s rapidly evolving marketplace.
That’s high tech without the drama
About the Role
Analyzes customer information requirements and product specifications to define technical content strategy and plan. Designs and develops written and / or visual product-related information hard copy, web - (e.
g., user / configuration / troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers).
Codes, builds, compiles, and tests online information and / or sets-up, loads and tests systems hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development.
As customer advocate, helps define / refine product requirements. Develops standards and style documents and templates, scripts, style sheets, and script and graphic libraries to ensure common look and feel.
Interfaces with cross-functional areas as a member of the product development team, such as marketing, test, support, and manufacturing.
Education and Experience Required :
Knowledge and Skills :