Duties & responsibilities
Perform all activities related to the receiving of payments (checks, EFT, Credit Card), and application of payments to customer accounts.
Engage and supervise the cash application team under their scope.
Ensure high-quality interactions with internal and external customers.Responsible for managing the performance of the team in terms of cash collection, aging ratios and dispute resolution.
Ensure a high level of employee engagement on their team.
Partner with customer facing teams, building strong relationships with both internal and external customers.
Coordinate with other Invoice to Cash team leads to ensure strong working relationships and well-defined handoffs between teams.
Provide regular updates of KPIs, analysis and trends (Unapply cash, DSO)
At least 2-3 years of relevant experience as Team Lead or Supervisor.
At least 6-8 years of overall experience in the Shared Services environment or with multinational companies
Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
Computer or technical knowledge
Effective problem-solving skills
Education and Special trainings
University degree in Business Administration, Finance, Accounting, or other related areas is preferred.
Fluent spoken and written English; other language is a plus
Intermediate to advanced skills on the MS Office Suite
SAP, Oracle and Getpaid systems knowledge is a big plus
Vision (to cover emergencies)
Dental (to cover emergencies)
Long-term disability insurance
Subsidized food program (breakfast and lunch), while working on site
Transport (to specific routes)
Solidarity Association (5%)
PTO and 4 wellbeing days
Clichereto know more about Stryker
About the Client : Stryker is one of the worlds leading medical technology companies and, together with our customers, is driven to make healthcare better.
We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
We are proud to be named one of the Worlds Best Workplaces and a Best Workplace for Diversity by Fortune Magazine!Why finance at Stryker?
Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employee needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more!
PRODUCTS : Reconstructive
Neurotechnology & Spine
2021 Sales : $17.1 billion Industry : Medical Instruments & Supplies Employees : 46,000+ globally 40 Years of Sales Growth leading up to 2020 44+ Manufacturing and R&D Locations Worldwide $1.
2 billion spend on research and development in 2021 11,657 patents owned globally in 2021 Products Sold in Over 75 Countries Fortune 500 Company 5 consecutive years as one of Fortune's World's Best Workplaces
Tips from roles below
Make sure payments from their assigned customers are received as per the establish terms.
Timely document, log and escalate unsolved disputes.
Cultivate strong collaborative relationships with internal customers, including Sales, Customer Service, and any other departments.
Timely escalate large collection or reconciliation issues.
Identify and address payment concerns and red flags before they become problems.
Work with other Invoice to Cash teams to improve processes
Maintains documentation to support A / R transactions and facilitate the efficient review and audit of books and records