E2E Flow Team Member
Citi
Heredia, Costa Rica
hace 2 días

Job Purpose :

This position supports the Chief Data Organization’ Strategic Initiatives team by providing a focused perspective on End-

to-End Process Mapping of Citi’s Franchise Critical Processes by :

  • Leading and executing the mapping of process diagrams for prioritized businesses and functions
  • Ensure process diagrams are in alignment with Citi’s Process Framework Standards
  • Manage and address queries / issues on End to End (E2E) process mapping project.
  • Key Responsibilities :
  • Engage with key stakeholders and process subject matter experts across the matrix organization to document and articulate the key activities of data processing and business processes into interaction model diagrams
  • Support the E2E Global Lead(s) in all aspects in execution of the book of work
  • Ensure E2E Process Flow Framework Standards and governance requirements are met
  • Translate operating model, playbooks, business requirements into a process diagram
  • Partner with outside consultants to monitor and track the progress of mapping activities
  • Present completed flows to senior management independently
  • Work effectively with project teams / leaders across all functional areas and levels
  • Coordinate with relevant stakeholders to meet project’s KPI
  • Identify and highlight key controls, systems infrastructure, process exceptions, use of end user computing tools and capture other key process attributes
  • Qualifications :

  • 5 -8+ years of relevant work experience in large financial services, consulting, shared services’ operations related or similar industry
  • 3+ years in a process modeling / process mapping function required
  • 4 to 5+ years of leadership and management work experience
  • Bachelor’s degree required
  • Intermediate advanced English level
  • Strong people management and conflict management skills
  • Senior management expectation and partner relationship management skills
  • Self-starter, quick learner, customer-focused with ability to independently manage work and drive multiple deliverables concurrently in a fast paced changing environment
  • Good verbal and written communication, interpersonal and presentation skills must be able to present and influence across organization level and functions
  • Preferred) Knowledge of Citi’s Finance and Risk systems including GENESIS, Full Suite, Product Processors, General Ledgers, Reporting Ledgers

    Preferred) Expertise working with Process Flow software such as IBM BlueWorks, TIBCO, etc

  • Ability to manage matrix organization of peers globally
  • Advanced expertise working with the Microsoft office (MS Word, Excel, PowerPoint, One Note)
  • Ability to manage multiple priorities and tasks
  • Strong attention to detail
  • Strong business acumen in one or more areas of finance and risk preferred
  • Competencies :
  • Leadership
  • Problem Solving
  • Verbal Communication
  • Analysis / Judgment
  • Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - CR

    Time Type :

    Citi is an equal opportunity and affirmative action employer.

    Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.

    Citigroup Inc. and its subsidiaries ("Citi ) invite all qualified interested applicants to apply for career opportunities.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity CLICK HERE.

    To view the "EEO is the Law" poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.

    To view the EEO Policy Statement CLICK HERE.

    To view the Pay Transparency Posting CLICK HERE.

    Inscribirse
    Añadir a los favoritos
    Eliminar de mis favoritos
    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación