San Jose, San José, Costa Rica Supporting System Center Configuration Manager Product a Support Engineers (SE) serve as frontline technical resources for Microsoft’s customers and partners via phone, email or web.
They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-
help assets to broadly reach more customers.
3+ years in a customer facing service role in any capacity English Language : fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.
g. TOEFL, TOEIC, Cambridge English Exams) 2+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education Windows System Administration / Virtualization Windows scripting or PowerShell Networking Experience with : Understanding of : Familiarity with : Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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