CHHS Student Success Center, Administrative Support Coordinator (511546)
The California State University
San Jose
hace 6 días

Description : Job Summary

Job Summary

Reporting to and receiving work lead direction from the CHHS Student Success Center Director, the Administrative Support Coordinator provides general office support to the CHHS Student Success Center.

Working independently, under general supervision, the Administrative Support Coordinator performs routine clerical and administrative duties in support of the daily operation of the center, including the coordination of front desk operations.

The position is responsible for office coordination, website maintenance, managing calendars, maintaining data for reports, scheduling and coordinating events, and special projects.

  • The position contributes to creating and sustaining a responsive environment for SJSU students, staff and faculty. This position also acts as the front-line receptionist greeting students and visitors;
  • maintaining office filing systems and performing additional support functions.

    Key Responsibilities

  • Provides office support for the College of Health and Human Sciences (CHHS) Student Success Center (SSC) and its staff, including the Director, Assistant Director, professional staff, and student staff.
  • Receptionist, answers phones and email, greets students, faculty and staff and provides up-to- date, correct information about the CHHS Student Success Center.
  • Provides excellent customer service via phone, email and messaging to students and faculty / staff in other offices.
  • Maintains CHHS Student Success Center room reservations
  • Coordinates the procurement and reconciliation of purchases and receipts for the CHHS Student Success Center and the CHHS SSC Director;
  • maintains and orders office supplies.

  • Assists with the development and monitoring of the center’s budget.
  • Manages student workers, assists with hiring and training of student staff.
  • Assists with the center’s marketing, coordinating the posting and maintenance of social media information, maintaining digital display slides
  • Assists with data entry, data analysis and proofing documents for accuracy.
  • Knowledge, Skills & Abilities

  • Working knowledge of methods, procedures and practices of English grammar, business writing, punctuation and spelling.
  • Working knowledge of software applications such as word processing, spreadsheet, database management, and HTML formatting, desktop publishing, graphics.
  • Internet and e-mail browser.

  • Ability to use a range of technology, systems and packages. This includes the ability to learn and use Office Suite, PeopleSoft, EAB, OU Campus, Adobe products, etc.
  • Demonstrated ability to handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
  • Ability to defuse strongly emotional student responses

  • Strong oral communication skills. Must possess excellent customer service and public relations skills. Excellent interpersonal, verbal and written communication skills.
  • Required Qualifications

  • Completion of a high school program, technical / vocational program, or their equivalents
  • Three years of related office work experience.
  • Preferred Qualifications

  • Associate Degree form a community college or its equivalent.
  • Demonstrated experience with software applications such as word processing, spreadsheet manipulation, database management, and HTML formatting, desktop publishing, graphics design, Internet and email browser
  • Demonstrated experience with CMS / PeopleSoft and EAB Navigate / Spartan Connect
  • Demonstrated experience composing correspondence and reports
  • Experience working in student services environment in higher education
  • Compensation

    Classification : Administrative Support Coordinator II

    Anticipated Hiring Range : $4,046 / month - $4,200 / month

    CSU Hiring Range : $3,440 / month - $5,639 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .

    Application Procedure

    Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :

  • Resume
  • Letter of Interest
  • All applicants must apply within the specified application period : March 17, 2022 through March 31, 2022 . This position is open until filled;
  • however, applications received after screening has begun will be considered at the discretion of the university.

    University Personnel

    CSU Vaccination Policy

    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.

    Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment.

    The system wide policy can be found at and questions may be sent to .

    Additional Information

    Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

    Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

    The standard background check includes : criminal check, employment and education verification. Depending on the position, a motor vehicle and / or credit check may be required.

    All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting.

    SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


    All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification :

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming.

    The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years.

    A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at or by email at .

    Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at .

    The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus.

    A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at or by email at .

    Equal Employment Statement

    San José State University (SJSU) is an Equal Opportunity / Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

    This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

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