Call Center Sales Representative
3M
Asuncion de Belen, CRI
hace 6 días

Position Description

Results-driven Call Center Sales Rep who actively seek new business opportunities, engage and build relationships with potential customers.

Will provide complete and appropriate solutions for every potential customer to boost top-line revenue growth, customer acquisition levels, and profitability.

Will be responsible of generating and closing sales opportunities by :

  • Qualify leads from marketing campaigns as sales opportunities
  • Contact potential prospects through cold calls and emails
  • Present our company to potential prospects
  • Identify prospect's needs and suggest appropriate products / services
  • Build long-term trusting relationships with prospects
  • Set up meetings or calls between (prospective) customers and Inside Sales Representatives
  • Comply and excel with assigned KPI’s
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication scripts when handling different topics.
  • Identify customers' needs, clarify information, research every issue and provide solutions and / or alternatives.
  • Seize opportunities to upsell products when they arise
  • The role will be responsible for helping generate and facilitate sales, will be involved in phone calls as a channel to engage with existing and new customers known as outbound prospecting / cold calling, or may respond to client’s initiative generated thru advertisement or special events.

    A Call Center Sales Rep objective will be to communicate potential sale opportunities understanding the needs and challenges of the customer.

    This position requires the ability to work in a phone call environment, under pressure, and pursuing a team goal at all times.

    The Ideal candidate is a team player that has strong communication skills, good negotiation skills, positive drive, self-

    motivated person, used to work towards a goal, has a good change culture mindset and desires to start a strong career in sales

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