Resource and Operations Specialist - People Operations (513360)
The California State University
San Jose
hace 3 días

Description : Job Summary

Job Summary

The Resource and Operations Specialist - People Operations will collaborate with the leadership of four service teams to assist with planning, building, and retaining high-performing teams of 60+ administrators, staff (licensed and non-licensed), faculty, contractors, interns, and students with SJSU’s Student Wellness Center (SWC).

Reporting to the Director of Care Experience and Operations, the Specialist is part of the Resource and Operations Team charged with optimizing the Student Health Fee funds that facilitate Student Wellness Center operations.

The critical work of this role involves driving the annual schedule of people operations activities to ensure the organization can meet key objectives each semester, leading recruitment efforts with supportive and effective facilitation, navigating a complex union and licensed staffing environment to develop and retain employees, and modeling a positive work culture within all aspects of people operations.

Key Responsibilities

  • Facilitate SWC recruitments, onboarding, leave time reporting, payroll reporting, and off-boarding of administrators, staff (licensed and non-licensed), faculty, interns, and students
  • Coordinate timely completion of performance-, position-, and licensure-management activities for administrators, staff (licensed and non-licensed), faculty, and students
  • Collaborate with SWC leadership to enhance organization culture through employee rewards, recognition, engagement, and well-being
  • Ensure compliance with workplace employee health and safety measures, labor laws, and union contracts
  • Maintain critical people operations knowledge, including employee and organization records, and the annual schedule of key people operations deliverables
  • Knowledge, Skills & Abilities

  • Proven organizational skills, including time management and the ability to respond to shifting priorities
  • Project management and strong attention to detail skills
  • Strong problem-solving and analytical skills
  • Strong oral and written communication skills
  • Ability to collaborate with other administrators and support personnel, management, and clients on a regular basis
  • Ability to take initiative to identify needs and develop solutions
  • Ability to research, develop, analyze, implement, and evaluate policies and procedures
  • Excellent customer service and public relations skills
  • Required Qualifications

  • A bachelor's degree and / or equivalent training
  • Four years of administrative work experience involving study, analysis, and / or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
  • Preferred Qualifications

  • Bachelor's degree in human resources, organizational psychology, management, health education, health sciences, or related field
  • 2 years of experience in a people operations role within a union environment or university
  • 2 years of experience working within wellness or healthcare organization
  • Experience working with safety measures and / or labor laws
  • Compensation

    Classification : Administrative Analyst / Specialist Exempt II

    Anticipated Hiring Range : $6,180 / month - $6,300 / month

    CSU Hiring Range : $4,693 / month - $8,489 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .

    Application Procedure

    Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :

  • Resume
  • Letter of Interest
  • All applicants must apply within the specified application period : April 21, 2022 through May 8, 2022 . This position is open until filled;
  • however, applications received after screening has begun will be considered at the discretion of the university.

    University Personnel

    CSU Vaccination Policy

    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.

    Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment.

    The system wide policy can be found at and questions may be sent to .

    Additional Information

    Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

    Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

    The standard background check includes : criminal check, employment and education verification. Depending on the position, a motor vehicle and / or credit check may be required.

    All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting.

    SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


    All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification :

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming.

    The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years.

    A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at or by email at .

    Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at .

    The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus.

    A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at or by email at .

    Equal Employment Statement

    San José State University (SJSU) is an Equal Opportunity / Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

    This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

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