Services Product Manager
San Jose
hace 3 días

The Opportunity

Are you an exceptional product leader who can drive strategy and deliver results? We want to hear from you! As a Services Product Manager for the Portfolio & Architecture team, you play a key role in developing service offerings for Adobe Customer Solutions coordinated go-to-market strategy.

This leader helps develop the right offerings, formulates the pricing strategy, analyzes portfolio performance and recommends improvements.

Working with delivery consultants and solution architecture teams, we need you to build a profitable offer with a focus on customer success.

As a team member, you help craft the positioning and messaging for the services portfolio by supporting the services product marketing team.

Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits will be essential.

The environment is fast-paced, upbeat, high growth, and highly collaborative. This person actively participates in the creation and execution of Services Products and Programs.

The right candidate seeks opportunities to be strategic, produce results and receive recognition for outstanding work.

What you'll do

  • Services product and programs : co-create, manage, and measure effective service offerings solving real customer problems in ways that drive product adoption, customer success and value realization.
  • Product lifecycle management : identify and intake new opportunities; build the business case; gather requirements as the advocate of the customer;
  • help coordinate the standard bill of materials including scope and statement of work; work with the center of excellence to refresh offers to assemble efficiencies and bring costs down through accelerators;
  • and help prioritize the roadmap for your line of business.

  • Get results : take initiatives from conception to completion; tackle sophisticated problems in what can be at times an ambiguous environment;
  • lead and influence cross functional teams; oversee portfolio offerings world-wide; provide insights and encourage standard methodologies;
  • present strategy to key influencers and senior leadership.

  • Offer intelligence : become the authority on the buyers and users of your offers. Use data (quantitative and qualitative) to form hypotheses and shape your portfolio strategy.
  • Product expertise : understand deeply how Adobe products are licensed, branded and consumed by customers. Work with product teams, learn the license roadmap and how new products and features may impact your offers.
  • Marketing support and sales enablement : partner with product marketing to develop customer programs and incentives. Support sales enablement by communicating the value proposition of your services.
  • What's needed to succeed

  • 3-5 years of product management experience in professional services or software. Experience in product marketing is a plus.
  • Bachelor’s degree in business or marketing; MBA preferred.
  • Strong communication skills suited for written or verbal presentations at different levels of the organization; rally people around a vision with both local and remote teams.
  • High degree of intellectual curiosity and ability to learn and apply new concepts and technologies quickly.
  • Willing to travel 10%.
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