As a part of Lastline's support team, the Junior Technical Support Engineer is responsible for providing technical support to customers and partners, on a variety of Lastline and NSX product-related issues including product installation, configuration, operation, and testing.
The Technical Support Engineer has excellent communication skills and is skillful in identifying, replicating, researching, and resolving both software and hardware problems.
This person will work closely with other members of the Technical Support team and development teams to ensure excellent customer service for customers with a focus in NASA, but also serving customers from around the world.
There is an occasional on-call requirement for this position to be available after hours and on weekends at times.
You will have the opportunity to join an elite technical support team. You will work on the newest technology in some of the largest networks in the world.
We believe in building a highly collaborative team that thrives on resolving complex issues. Our team vision is that everyone has something to contribute and we can all always learn something new.
From the first day, you can expect to be included in multiple opportunities to share your experience and knowledge of both technology and customer management.
You will provide technical support to both staff and customers who are working to implement VMware NSX platform and related products.
You can expect to be presented with new challenges daily and many opportunities to grow your craft as an NSX engineer. To support your growth, you will receive top-notch continuous training in security, virtualization, and networking.
Highly Preferred Skills
and storage and network management
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Category : Client Support
Subcategory : Technical Support
Experience : Manager and Professional
Full Time / Part Time : Full Time
Posted Date : 2021-03-31